Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in managing records across multiple offices and streamline processes.
- Company: Join Dentons, a global leader in legal services with a collaborative culture.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing records management in a modern legal environment.
- Qualifications: Experience in records management and strong IT skills are essential.
- Other info: Opportunity to travel and work in a fast-paced, supportive team.
The predicted salary is between 36000 - 60000 £ per year.
This is a key role at the heart of Dentons’ Records operations, owning end-to-end service delivery across multiple UK and Ireland offices. You’ll work with a specialist team, manage key stakeholders, drive smarter ways of working, and ensure files are handled flawlessly, compliantly and efficiently — all while partnering closely with the business to deliver a first-class, modern Records service.
Responsibilities
- Line-manage a small UK based team; set objectives and conduct regular one-to-ones/performance reviews.
- Direct and oversee external contractors/service providers, ensuring services meet agreed SLAs and are delivered on time.
- Review and improve Records working practices to streamline processes and reduce unnecessary administration.
- Plan and deliver ad hoc Records projects, reporting progress, risks and benefits.
Registrations, Retrievals and Deeds (Archive & Deeds)
- Barcode and register all incoming archive and deeds items in Elite 3E RMS, including file/box contents where provided on storage forms or schedules.
- Return one copy of the completed registration form/schedule, with storage details added, to the relevant fee-earner’s secretary.
- Process retrievals: search Elite 3E RMS, order items via providers’ web portals, receipt/sign for deliveries, and check-out/check-in items accurately on return.
- Prepare consignments for collection (e.g., fill storage cages, arrange collections with the storage provider).
- Manage permanent withdrawals and update Elite 3E RMS to reflect final disposition.
- Undertake special Records-related tasks as required.
Compliance, Destruction and Documentation
- Destroy client files in line with firm policy, retention schedules and data-protection requirements (e.g., UK GDPR); obtain and retain certificates of destruction.
- Maintain accurate chain-of-custody records and audit trails for all movements.
- Support Business Continuity and Health & Safety procedures relevant to Records operations.
- Work closely with Facilities teams and other internal stakeholders to coordinate services and resolve issues.
- Provide clear, timely communication (written and verbal) to internal customers and external providers.
General Role Requirements
- Minor maintenance of business equipment (training provided).
- Flexibility to travel to MK, Edinburgh, Glasgow and Dublin as required.
- Experience within Records services.
Skills and Experience
- Essential: proficient user of Elite 3E RMS (or equivalent records system) and confident with standard IT tools (e.g., Outlook, Excel, barcode scanners/labels).
- Strong customer-service focus with a pragmatic, can-do approach.
- Experience in Records/Information Management within a professional services environment.
- Understanding of data protection and retention principles applicable to Records, especially in a legal setting.
Qualifications and Training (desirable; training can be provided)
- Manual-handling training.
Personal Specification
- Excellent interpersonal skills; able to communicate effectively at all levels.
- Confident, professional and discreet.
- Flexible and adaptable; strong team player.
- Self-motivated; able to prioritise and work under pressure to deadlines.
Records Lead employer: Dentons
Contact Detail:
Dentons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Records Lead role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Dentons and understanding their Records operations. Be ready to discuss how your experience aligns with their needs, especially around compliance and data protection. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your customer-service skills and your ability to manage teams effectively — these are key for the Records Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Dentons and ready to take on the challenge of leading their Records operations.
We think you need these skills to ace Records Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Records Lead role. Highlight your experience with records management, compliance, and any relevant software like Elite 3E RMS. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about records management and how you can contribute to our team. Be sure to mention any specific projects or achievements that showcase your abilities.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Dentons
✨Know Your Records Inside Out
Make sure you’re familiar with the key responsibilities of the Records Lead role. Brush up on your knowledge of Elite 3E RMS and any relevant data protection principles. Being able to discuss specific examples of how you've managed records or improved processes in the past will show that you’re the right fit for the job.
✨Showcase Your Leadership Skills
Since this role involves line-managing a small team, be prepared to talk about your leadership style. Think of examples where you’ve set objectives, conducted performance reviews, or successfully managed a team. Highlighting your ability to motivate and guide others will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
The role requires driving smarter ways of working and improving practices. Come prepared with examples of challenges you’ve faced in previous roles and how you overcame them. This will illustrate your proactive approach and ability to streamline processes effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this position, especially when liaising with stakeholders. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your interpersonal skills.
