Practice Support Executive

Practice Support Executive

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch support to partners and fee-earners while managing diaries and client relationships.
  • Company: Join Dentons, a global leader in legal solutions with a commitment to diversity and sustainability.
  • Benefits: Enjoy flexible working hours, career development opportunities, and a vibrant team culture.
  • Why this job: This role offers hands-on experience, professional growth, and the chance to make a real impact.
  • Qualifications: Ideal candidates have 18 months of admin experience and strong skills in Excel and PowerPoint.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Select how often (in days) to receive an alert: Create Alert

Type of Role: Hybrid (3 days in the office)

Reports to: Practice Support Workflow Coordinator

The RoleTo deliver outstanding proactive executive support to partners and fee‐earners, displaying a keen focus on high‐quality client service. This is a great opportunity for someone who is motivated and passionate about delivering a professional service of the highest quality.

The role offers valuable experience, training, and genuine career development prospects.

ResponsibilitiesOrganisation and Planning

Complex diary and travel management with supervision when needed.

Diarising and supporting the monitoring of deadlines.

Arranging client entertainment and assisting with organisation of client seminars/conferences with supervision when needed.

Preparation of agendas and meeting papers.

Responsibility for organising internal events (e.g. training sessions, social events).

Creating first draft emails and letters on behalf of fee‐earners ready for review.

Ownership of inbox filing delegating to an Administration Assistant as appropriate.

Interface with other business services teams and ownership on resolving any business operations problems.

Managing fee‐earner capacity trackers.

Business Development and Client Relationship Management

Research into clients as instructed by fee‐earners.

Acting as key client contact for non‐legal queries (e.g. dealing with telephone queries, liaising with client secretarial team to discuss billing processes).

Building and maintaining effective relationships with both internal and external clients.

Supporting client reporting requirements.

Supporting partners on bids, tenders.

Supporting partners with creation of client presentation materials.

Supporting events in collaboration with Business Development.

Financial Management and Matter Opening

Handling any complex billing arrangements with supervision when needed.

Supervising Administration Assistants with routine billing and expenses processing.

Supervising Administration Assistants with post‐matter completion.

Supporting Partners on monitoring WIP management with supervision when needed.

Completion of NBI forms.

Preparing letters of engagement.

Arranging conflicts and AML checks.

Ensuring all parties lists are kept up to date.

Document Management

Transcribing BigHand dictations of less than 5 minutes.

Archiving and storing of original documents.

Creating and amending data sets in Excel.

Creating and amending PowerPoint presentations.

Creating, formatting and amending Word documents*

Carrying out document comparisons and document conversions (e.g. PDF to Word, house‐style)*

Proof reading.

Creating Tikit links.

Required experience, skills, and attributes

18 months experience in a secretarial/admin role.

Demonstrable level of experience providing support to a Practice Group and experience in a wide range of secretarial/administrative tasks.

Proficient use of MOS including Excel and PowerPoint.

Organisational skills.

Confident and professional communication skills/manner at all levels.

Proficient prioritisation skills and acute attention to detail.

Ability to use own initiative and exhibit a professional approach during challenging situations.

Willing to embrace change.

Ability to delegate.

Adjustable and versatile approach to work.

Well‐developed relationship skills.

Effective project management abilities.

Dedicated with a reliable ownership approach to the operational workflow.

Coaching and mentoring approach when working with junior members of the team.

Firm ProfileAcross more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose‐driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com

Inclusion and DiversityWe are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity .

Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours.

During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.

If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email recruitment.matters@dentons.com . Enquiries only please – applications will not be accepted via email.

Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

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Practice Support Executive employer: Dentons Canada

At Dentons, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusion, diversity, and professional growth. Located in the vibrant city of London, our hybrid role as a Practice Support Executive provides not only competitive benefits but also ample opportunities for career development and training, ensuring that our employees thrive in a supportive environment dedicated to delivering outstanding client service.
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Contact Detail:

Dentons Canada Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Practice Support Executive

✨Tip Number 1

Familiarise yourself with the specific tools and software mentioned in the job description, such as Microsoft Excel and PowerPoint. Being proficient in these applications will not only boost your confidence but also demonstrate your readiness for the role.

✨Tip Number 2

Highlight your organisational skills by preparing examples of how you've successfully managed complex schedules or events in the past. This will show that you can handle the responsibilities of diary management and client entertainment effectively.

✨Tip Number 3

Build a solid understanding of client relationship management. Research common practices in the industry and think about how you can apply them to support fee-earners and maintain effective relationships with clients.

✨Tip Number 4

Prepare to discuss your experience in mentoring or coaching junior team members. This is a key aspect of the role, so having concrete examples ready will help you stand out as a proactive candidate who can contribute to team development.

We think you need these skills to ace Practice Support Executive

Complex Diary Management
Travel Coordination
Client Relationship Management
Event Organisation
Document Management
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Strong Communication Skills
Attention to Detail
Prioritisation Skills
Ability to Work Under Pressure
Initiative and Proactivity
Coaching and Mentoring
Flexibility and Adaptability
Research Skills
Billing and Financial Management

Some tips for your application 🫔

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Practice Support Executive role. Emphasise your organisational skills, client relationship management, and any experience in a secretarial or administrative capacity.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience has prepared you for the tasks outlined in the job description, such as diary management and client interaction.

Highlight Key Skills: In your application, make sure to highlight key skills mentioned in the job description, such as proficiency in Microsoft Office Suite, strong communication abilities, and attention to detail. Use bullet points for clarity.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Dentons Canada

✨Showcase Your Organisational Skills

As a Practice Support Executive, you'll need to demonstrate strong organisational abilities. Be prepared to discuss specific examples of how you've managed complex diaries or coordinated events in the past. Highlight your attention to detail and ability to prioritise tasks effectively.

✨Demonstrate Client Relationship Management

This role requires building and maintaining effective relationships with clients. During the interview, share experiences where you've successfully handled client queries or supported business development efforts. Emphasise your communication skills and proactive approach to client service.

✨Familiarise Yourself with Relevant Software

Proficiency in Microsoft Office Suite, especially Excel and PowerPoint, is crucial for this position. Brush up on your skills and be ready to discuss how you've used these tools in previous roles. You might even want to prepare a quick example of a document or presentation you've created.

✨Emphasise Your Adaptability

The job description mentions a need for flexibility and adaptability. Be ready to talk about situations where you've had to embrace change or manage unexpected challenges. This will show that you can remain calm under pressure and are willing to take on new responsibilities.

Practice Support Executive
Dentons Canada
Location: London

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