Practice Support Executive

Practice Support Executive

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide top-notch support to partners and clients while managing schedules and events.
  • Company: Join Dentons, a global leader in legal solutions with a focus on inclusion and diversity.
  • Benefits: Flexible working hours, career development, and a supportive team environment.
  • Why this job: Gain valuable experience in a dynamic role that enhances your organisational and communication skills.
  • Qualifications: 18 months of admin experience and proficiency in Microsoft Office Suite.
  • Other info: Embrace a culture of growth and collaboration in a hybrid work setting.

The predicted salary is between 36000 - 60000 £ per year.

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Department/Division: Projects
Duration: 12 Month FTC
Location: London
Type of Role: Hybrid
Requsition no: 8633

The Role

To deliver outstanding proactive executive support to partners and fee-earners, displaying a strong focus on exceptional client service. This is a fantastic opportunity for someone who is driven, enthusiastic and passionate about delivering a professional service of the highest quality.

The role offers excellent experience, training and genuine career development prospects.

Responsibilities

  • Organisation and Planning
  • Complex diary and travel management with supervision when needed.
  • Diarising and supporting the monitoring of deadlines.
  • Arranging client entertainment and assisting with organisation of client seminars/conferences with supervision when needed.
  • Preparation of agendas and meeting papers.
  • Responsibility for organising internal events (e.g. training sessions, social events).
  • Creating first draft emails and letters on behalf of fee-earners ready for review.
  • Ownership of inbox filing delegating to an Administration Assistant as appropriate.
  • Interface with other business services teams and ownership on resolving any business operations problems.
  • Managing fee-earner capacity trackers.

Business Development and Client Relationship Management

  • Research into clients as instructed by fee-earners.
  • Acting as key client contact for non-legal queries (e.g. dealing with telephone queries, liaising with client secretarial team to discuss billing processes).
  • Building and maintaining effective relationships with both internal and external clients.
  • Supporting client reporting requirements.
  • Supporting partners on bids, tenders.
  • Supporting partners with creation of client presentation materials.
  • Supporting events in collaboration with Business Development.

Financial Management and Matter Opening

  • Taking ownership on any complex billing arrangements with supervision when needed.
  • Supervising Administration Assistants with routine billing and expenses processing.
  • Supervising Administration Assistants with post-matter completion.
  • Supporting Partners on monitoring WIP management with supervision when needed.
  • Completion of NBI forms.
  • Preparing letters of engagement.
  • Arranging conflicts and AML checks.
  • Ensuring all parties lists are kept up to date.

Document Management

  • Transcribing BigHand dictations of less than 5 minutes.
  • Archiving and storing of original documents.
  • Creating and amending data sets in Excel.
  • Creating and amending PowerPoint presentations.
  • Creating, formatting and amending Word documents
  • Carrying out document comparisons and document conversions (e.g. PDF to Word, house-style)
  • Proof reading.
  • Creating Tikit links.

Required experience, skills, and attributes

  • Ideally 18 months experience in a secretarial/admin role.
  • Demonstrable level of experience providing support to a Practice Group and experience in a wide range of secretarial/administrative tasks.
  • Proficient use of MOS including Excel and PowerPoint.
  • Strong organisational skills.
  • Confident and professional communication skills/manner at all levels.
  • Excellent prioritisation skills and acute attention to detail.
  • Ability to use own initiative and remain calm under pressure.
  • Willing to embrace change.
  • Ability to delegate.
  • Flexible and adaptable approach to work.
  • Strong relationship skills.
  • Proactive with very strong ownership approach to the operational workflow.
  • Coaching and mentoring approach when working with junior members of the team.

Firm Profile

Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.

Inclusion and Diversity

We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity .

Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours.

During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.

If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please – applications will not be accepted via email.

Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Practice Support Executive employer: Dentons Canada

At Dentons, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusion, diversity, and professional growth. Located in the vibrant city of London, our hybrid role as a Practice Support Executive provides you with the opportunity to develop your skills while contributing to a global team dedicated to delivering outstanding client service. With comprehensive training, flexible working hours, and a commitment to employee well-being, Dentons is the ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Dentons Canada Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Practice Support Executive

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly cares.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace Practice Support Executive

Diary Management
Travel Management
Client Relationship Management
Event Organisation
Document Management
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Strong Organisational Skills
Communication Skills
Attention to Detail
Prioritisation Skills
Ability to Delegate
Adaptability
Coaching and Mentoring
Proactive Problem-Solving

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Practice Support Executive role. We want to see how your background aligns with what we're looking for!

Showcase Your Organisational Skills: Since this role involves a lot of planning and organisation, be sure to include examples that demonstrate your ability to manage complex tasks. We love seeing how you keep everything running smoothly!

Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We appreciate candidates who can communicate effectively while also being approachable.

Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Dentons Canada

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Practice Support Executive. Familiarise yourself with tasks like diary management, client relationship building, and document management. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Organisational Skills

Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed complex schedules or events. Be ready to discuss how you prioritise tasks and handle pressure, as these are key attributes they’re looking for.

✨Prepare for Client Interaction Scenarios

As a Practice Support Executive, you'll be the first point of contact for clients. Think about how you would handle various client queries or situations. Practising responses to common scenarios can help you feel more confident during the interview.

✨Demonstrate Your Team Spirit

This role involves working closely with partners and junior team members. Be prepared to talk about your experience in mentoring or supporting others, and how you foster effective relationships within a team. Highlighting your collaborative approach will resonate well with their values.

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