At a Glance
- Tasks: Lead non-clinical operations and ensure excellent client experiences at our dental practice.
- Company: Join the UK's number one vet care provider, inspiring vet care.
- Benefits: Enjoy 6.8 weeks holiday, private medical insurance, and career development opportunities.
- Other info: Located in Haddington, with easy access to Edinburgh and stunning Scottish countryside.
- Why this job: Make a meaningful impact in a supportive and collaborative environment.
- Qualifications: Proven management experience, strong leadership, and excellent communication skills.
The predicted salary is between 35000 - 38000 € per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Dental Vets, part of inspiring vet care, is seeking a dynamic and motivated Practice Manager to lead our dedicated team at our specialist dental referral practice in Haddington. Located in a vibrant and historic market town just 30 minutes from Edinburgh, this is a unique opportunity to combine a rewarding leadership role with an exceptional quality of life, enjoying easy access to the capital alongside beautiful coastlines, historic towns, and some of Scotland’s most stunning countryside.
This is an exciting opportunity for an experienced leader looking to make a meaningful impact within a specialist, referral‑led practice committed to clinical excellence.
How You’ll Make a Difference
- As Practice Manager, you will lead the non‑clinical operations of the practice, working closely with clinical leadership to ensure efficient day‑to‑day running, strong team performance, and an outstanding client experience.
- You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives.
- This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
- Lead, support, and develop the non‑clinical team while fostering a positive and collaborative culture.
- Oversee the day‑to‑day running of the practice to ensure efficient workflows and an excellent client experience from first contact through to follow‑up care.
- Manage rotas, recruitment, onboarding, and team development.
- Drive financial performance through budgeting, KPI monitoring, and service improvement initiatives.
- Ensure compliance with RCVS standards, health and safety, and regulatory requirements.
- Oversee facilities management, equipment maintenance, and stock control.
- Handle client feedback professionally and proactively.
- Support marketing and community engagement activities.
- Co‑ordinate and drive social media campaigns.
Working Hours
40 hours per week Monday - Friday between the hours of 8:30am‑5:00pm.
You Might Be a Great Fit If…
- You are an experienced people and operations manager with strong leadership capability.
- You’ll bring proven experience in a management role, ideally within healthcare, veterinary, or service‑led environments.
- Strong people management skills, including performance management and team development.
- Good operational and organisational capability, with the ability to manage competing priorities.
- Experience handling complaints, change, and complex situations with confidence.
- Strong communication and stakeholder management skills.
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from a key leadership role with responsibility for operational performance and team culture, clear career pathways with progression opportunities into senior practice or regional leadership roles, ongoing learning and development via the inspiring vet care Academy to support leadership and professional growth, and a collaborative, values‑led culture focused on care, community, and continuous improvement.
What We Offer Our Team
- 6.8 weeks’ holiday including bank holidays.
- Private medical insurance.
- Enhanced family leave and pay across maternity, paternity, adoption and surrogacy.
- Pension scheme.
- Cycle to Work and Green Car schemes (eligibility applies).
- Retail discounts and cashback offers.
- Reduced‑cost veterinary care for your own pets.
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world‑class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Practice Manager employer: DentalVets
At inspiring vet care, we prioritise our people and their development, making us an exceptional employer for those seeking a fulfilling career in veterinary management. As the leading vet care provider in the UK, we offer a vibrant work culture in Haddington, just a short distance from Edinburgh, with ample opportunities for professional growth, competitive benefits including private medical insurance and generous holiday allowances, and a commitment to clinical excellence and community engagement. Join us to lead a dedicated team in a role that not only impacts animal health but also enriches your own career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since inspiring vet care focuses on healthier animals and happier owners, think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've successfully managed teams and improved operations in previous roles. Highlighting your people management skills will definitely catch their attention!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the inspiring vet care family.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Practice Manager role. Highlight your experience in people management and operations, especially in healthcare or service-led environments. We want to see how your skills align with our mission of delivering excellent care.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team in a veterinary setting. Share specific examples of how you've driven performance and created positive cultures in your previous roles.
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. We’re looking for someone who can foster collaboration and support team development. Share anecdotes that demonstrate your ability to handle challenges and motivate your team.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at DentalVets
✨Know the Company Inside Out
Before your interview, make sure you research Dental Vets and inspiring vet care thoroughly. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams, handled conflicts, or improved operational efficiency. Be ready to discuss how you can foster a positive culture within the practice.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of specific scenarios related to people management, compliance, or client feedback. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges the practice is currently facing, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the practice aligns with your career goals.
