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- Tasks: Welcome patients, manage schedules, and handle billing inquiries with a smile.
- Company: Join Dental365, a leading dental organisation reshaping patient care since 2014.
- Benefits: Enjoy flexible health plans, generous PTO, and an exclusive in-house dental programme.
- Why this job: Be part of a supportive team that values your growth and well-being in a modern practice.
- Qualifications: Prior dental experience and strong organisational skills are essential for this role.
- Other info: Diversity is celebrated here; we promote an inclusive work environment for all.
The predicted salary is between 24000 - 36000 £ per year.
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Join the future of dentistry, led by dentists
At Dental365, we\’re reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we\’re breaking new ground in the world of dentistry. Since our inception in 2014, we\’ve touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you\’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.
At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.
OUR PRACTICE:
The Dental Group at The Pinehills (Formerly Kerr Dental Associates!)
3 Market Crossing, Plymouth, MA 02360
HIRING SCHEDULE:
- Monday: 8:00am – 5:00pm
- Tuesday: 8:00am – 5:00pm
- Wednesday: 8:00am – 5:00pm
- Thursday: 8:00am – 5:00pm
- Friday: 8:00 AM – 2:30 PM
RESPONSIBILITIES:
- Warmly greet and welcome patients with a high level of concierge care.
- Answering phones promptly and responding to messages.
- Managing schedules – input and confirm patient appointments.
- Entering in new patient records and updating ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
QUALIFICATIONS:
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
OUR BENEFITS:
- Generous Compensation: We invest in the best and are competitive in our salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family\’s well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
- Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual \”you\” day for self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
- All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
Step into a new era with Dental365
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We\’ve thought through every step in the patient\’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.
We\’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.
Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.
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Front Desk Coordinator employer: Dental365
Contact Detail:
Dental365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Coordinator
✨Tip Number 1
Familiarise yourself with the specific software used in dental practices, like Denticon. Being able to demonstrate your knowledge or willingness to learn this system can set you apart from other candidates.
✨Tip Number 2
Highlight your interpersonal skills during any interactions, whether it's a phone call or an in-person meeting. Show that you can create a welcoming atmosphere, as this is crucial for a Front Desk Coordinator role.
✨Tip Number 3
Research Dental365 and their approach to patient care. Understanding their values and mission will help you align your responses and show genuine interest in being part of their team.
✨Tip Number 4
Prepare to discuss your previous dental experience in detail. Be ready to share specific examples of how you've managed patient interactions and scheduling, as this will demonstrate your capability for the role.
We think you need these skills to ace Front Desk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any prior dental roles. Emphasise your organisational skills and ability to manage multiple tasks, as these are crucial for the Front Desk Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific experiences that demonstrate your interpersonal communication skills and adaptability in a busy environment.
Highlight Relevant Qualifications: In your application, clearly outline any qualifications or certifications related to dental practice. If you have experience with software like Denticon, be sure to mention it, as this will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Front Desk Coordinator role.
How to prepare for a job interview at Dental365
✨Showcase Your Customer Service Skills
As a Front Desk Coordinator, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully handled patient inquiries or resolved issues, demonstrating your interpersonal communication skills.
✨Familiarise Yourself with Dental Terminology
Having prior dental experience is required for this role. Brush up on common dental terms and procedures so you can confidently discuss them during the interview, showing your understanding of the industry and its practices.
✨Demonstrate Organisational Abilities
The role involves managing schedules and patient records. Be ready to discuss how you prioritise tasks and manage multiple responsibilities efficiently. Consider sharing specific tools or methods you use to stay organised.
✨Express Your Flexibility
The job requires adaptability to varying schedules. Highlight your willingness to work different hours and your ability to adjust to changing situations, which is essential in a dynamic dental practice environment.
