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- Tasks: Manage customer accounts and ensure excellent service while meeting sales targets.
- Company: Join Dental Sky, a rapidly growing dental supply company in the UK.
- Benefits: Enjoy hybrid work options after training and a supportive team environment.
- Why this job: Be part of a dynamic team focused on enhancing customer experiences in the dental industry.
- Qualifications: 2+ years in direct sales; dental knowledge is a plus; CRM experience preferred.
- Other info: Apply with your CV and cover letter by 18th August 2025.
The predicted salary is between 28000 - 42000 £ per year.
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Location: Ashford, Kent – Onsite with the option of Hybrid after training period is complete.
To apply for this role please send a CV and covering letter to Joe Earl on joe.earl@dentalsky.com before the 18th August 2025.
Company Description
Dental Sky is one of the fastest growing dental supply companies in the UK, supplying dental professionals with practically every dental product needed to run a successful practice! Dental Sky put customers as the forefront of everything we do and strive to constantly improve the customer experience, from website development to staff training, our goal is to make shopping with us as seamless as possible.
Founded in 1999, Dental Sky has rapidly grown and recently moved to a new building which gives the company room for further growth. We are looking to expand our team and take on an enthusiastic sales account manager to join our established sales team.
Role objective
Manage a portfolio of customers, focusing on delivering an excellent customer experience to ensure that both individual and company sales & gross profit targets are met.
Responsibilities
- Answer inbound calls from dental professionals.
- Make outbound calls to dental professionals.
- Process orders through ERP system, assist with product queries, accounts queries, return requests, transfer inbound calls to the relevant recipients.
- Process Web orders.
- Use appropriate judgement on price and margin within Company Policy to meet individual targets.
- Stay informed on supplier promotional offers and product initiatives.
- Assist customers via the messaging platforms.
- Attend training sessions set out by General Manager, Sales Manager or Senior Sales Account Managers.
- Follow company Standard Operating Procedures (SOPs).
- Visit clients in person as and when appropriate.
- Customer acquisition: create and develop leads through outbound activity in order to expand the Company’s customer portfolio.
- Ensure compliance with the Data Protection Act 2018 and GDPR Regulations.
Requirements & Preferrable Skills
- 2 years+ experience in a direct sales role.
- Experience and/or knowledge of dentistry or dental products is an advantage.
- Experience with CRM tools.
- Excellent time management and organisational skills.
- Understanding of sales performance metrics.
- Proficiency in Microsoft Office suite.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Wholesale
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Sales Account Manager employer: Dental Sky
Contact Detail:
Dental Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Familiarise yourself with the dental industry and its products. Understanding the specific needs of dental professionals will help you engage more effectively during interviews and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Network with current or former employees of Dental Sky or similar companies. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with CRM tools and how you've used them to manage customer relationships in previous roles. Being able to articulate this clearly will show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your sales performance metrics from past roles. Be ready to share specific examples of how you've met or exceeded targets, as this will highlight your capability and fit for the Sales Account Manager position.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in direct sales roles. Emphasise any experience you have with CRM tools and knowledge of dental products, as these are advantageous for the Sales Account Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as managing customer portfolios and delivering excellent customer experiences.
Showcase Relevant Skills: Highlight your time management and organisational skills in both your CV and cover letter. Provide specific examples of how you've successfully managed multiple tasks or projects in previous roles to demonstrate your capability.
Follow Application Instructions: Ensure you send your application to the correct email address (joe.earl@dentalsky.com) and before the deadline (18th August 2025). Double-check that all documents are attached and formatted correctly to make a great first impression.
How to prepare for a job interview at Dental Sky
✨Know Your Products
Familiarise yourself with the dental products that Dental Sky offers. Understanding the features and benefits of these products will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales roles, focusing on specific achievements and how you met or exceeded targets. Use metrics to quantify your success, as this will show your potential value to the company.
✨Demonstrate Customer-Centric Thinking
Since Dental Sky prioritises customer experience, be ready to share examples of how you've successfully managed customer relationships in the past. Highlight your ability to listen to customer needs and provide tailored solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Dental Sky. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
