b Overview /b p As Implementation Specialist, you guide clinics through onboarding and custom workflow setup for our AI-powered orthodontic platform. You train clinicians, support ongoing adoption, and serve as the technical bridge between customers and our product. You collaborate with sales and success teams to deliver a smooth onboarding experience and advocate for new protocols. This role combines hands-on dentistry experience with technology enablement to improve patient care at scale. /p b Pay / Benefits /b ul li equal opportunity employer /li li intercultural and inclusive workplace /li li professional development opportunities /li li reasonable accommodation /li li diverse team with 35+ nationalities /li li supportive culture focused on collaboration /li /ul b Responsibilities /b ul li Onboard new customers and tailor workflows for each office /li li Train clinicians and dental teams to use DentalMonitoring solutions /li li Nurture existing customers to maximize AI-enabled benefits /li li Build strong customer relationships and advocate for the brand /li li Act as a technical liaison between customers and the DentalMonitoring platform /li li Support and attend local trade shows /li li Coordinate with regional sales, customer success, inside sales, and field reps to optimize onboarding /li li Influence adoption of new protocols and address hesitations about disruptive technology /li li Travel up to 60% for in-person training and support /li /ul b Key requirements /b ul li 5+ years of experience in dentistry and/or orthodontics or an equivalent degree /li li Excellent consultative / solution-based sales approach /li li Consultative, training, and implementation experience /li li Ability to build and maintain partnerships with internal and external stakeholders /li li High level of IT and computer science knowledge with interest in new technologies /li li Diplomatic listening, empathy, and strong communication skills /li li Ability to influence clients and challenge established ways of thinking /li li Organizational skills to manage multiple priorities /li li Proactive, independent, and team-oriented mindset /li li Excellent written communication and analytical skills /li li English proficiency (advanced) /li /ul ul li Empathy and active listening /li li Diplomacy and relationship-building /li li Influence and persuasive communication /li li Collaboration and team spirit /li li IT and computer science knowledge /li li Interest in new technologies /li /ul
Training & Implementation Specialist - Midlands employer: Dental Monitoring
DentalMonitoring is an exceptional employer, offering a vibrant and inclusive work culture where collaboration and innovation thrive. With a strong commitment to employee development and work-life balance, team members are encouraged to share their ideas and take ownership of their roles. Located in the South UK, this MedTech scale-up provides unique opportunities for professional growth while making a meaningful impact in orthodontics through cutting-edge technology.
