Training & Implementation Specialist - Midlands in London

ðMidlands, UK | SalesDentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team!If you’re an Orthodontic Assistant or Treatment Coordinator ready to take your clinical expertise beyond the chair, this is a unique opportunity to make a broader impact. You’ll use your hands-on experience to guide practices through modern workflows and help teams embrace technology that truly improves patient care., the following opportunity may interest you!ð· About DentalMonitoringDentalMonitoring is a leader in orthodontics, offering the industry’s first AI-powered remote monitoring solution certified as a medical deviceOur mission is to set a new standard of care by combining advanced technology with strong commitments to quality, efficiency, patient and doctor experienceOur platform helps practices enhance clinical control, optimize workflows, and deliver more personalized patient careOur proprietary AI analyzes scans and provides actionable insights, enabling proactive and timely clinical intervention, supported by 13,000+ clinical data resultsWe provide a full ecosystem of support, including onboarding, training, and marketing tools, continuously redefining what’s possible in orthodontic careð The Implementation Specialist Role ð Onboarding new customers and creating custom workflows tailored to the needs of each officeTraining new clinicians and dental teams to use the DentalMonitoring suite of solutionsNurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboardBuilding strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring productsActing as a technical bridge between the customers and DentalMonitoring platformSupporting and attending local trade showsWorking and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customerInfluencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technologyTraveling up to 60% to train and support in person office implementation ️ You will be successful in this role if ️5+ years of experience in dentistry and/or orthodontics or an equivalent degreeExcellent understanding of a consultative / solution-based sales approachConsultative, training, and implementation experienceAbility to build and maintain strong partnerships with internal and external stakeholdersHigh level of IT and computer science knowledge, with a strong interest in new technologiesAbility to act diplomatically while demonstrating strong listening skills and empathyAbility to influence clients and challenge existing ways of thinkingAbility to organize, prioritize, and manage multiple priorities effectivelyProactive and results-drivenIndependent, enthusiastic, and curiousSelf-starter with a strong can-do mindsetStrong team spirit and collaborative approachStrong critical thinking skills with a focus on innovationExcellent written communication and analytical skillsExcellent interpersonal and relationship-building skillsAbility to solve problems quickly and efficientlyEnglish speaker with advanced verbal and written proficiency It would be fantastic if Experience in a startup or scale-up environment Some clinical experience is preferred Our work environment At DentalMonitoring, our employees thrive because :We are collaborators! It is a core value, and our team of researchers, doctors, developers, salespeople, and all of our stakeholders work together to put our customers first!DentalMonitoring is a diverse, multicultural company: you can find more than 35 nationalities throughout our teams What we bring to our employees Your ideas will be heard! Our culture promotes initiatives, ownership, and feedbackEveryone is committed to supporting your professional development because we understand that no one can know everythingWe place significant importance on the quality of work-life balancDentalMonitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 35 nationalities across different countries all over the world. We welcome and encourage applications from people with disabilities. We are committed to providing reasonable accommodation.DepartmentSalesEmployment TypePermanent Full-TimeMinimum ExperienceExperienced