At a Glance
- Tasks: Onboard new customers and train teams on innovative dental tech solutions.
- Company: Join a leading MedTech scale-up revolutionising orthodontics with AI.
- Benefits: Enjoy a collaborative culture, professional development, and work-life balance.
- Other info: Diverse team with over 35 nationalities and excellent career growth opportunities.
- Why this job: Make a real impact in patient care while embracing cutting-edge technology.
- Qualifications: 5+ years in dentistry/orthodontics and strong IT skills required.
The predicted salary is between 54000 - 66000 £ per year.
Midlands, UK | Sales
DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team! If you’re an Orthodontic Assistant or Treatment Coordinator ready to take your clinical expertise beyond the chair, this is a unique opportunity to make a broader impact. You’ll use your hands-on experience to guide practices through modern workflows and help teams embrace technology that truly improves patient care.
About DentalMonitoring
- DentalMonitoring is a leader in orthodontics, offering the industry’s first AI-powered remote monitoring solution certified as a medical device.
- Our mission is to set a new standard of care by combining advanced technology with strong commitments to quality, efficiency, patient and doctor experience.
- Our platform helps practices enhance clinical control, optimize workflows, and deliver more personalized patient care.
- Our proprietary AI analyzes scans and provides actionable insights, enabling proactive and timely clinical intervention, supported by 13,000+ clinical data results.
- We provide a full ecosystem of support, including onboarding, training, and marketing tools, continuously redefining what’s possible in orthodontic care.
The Implementation Specialist Role
- Onboarding new customers and creating custom workflows tailored to the needs of each office.
- Training new clinicians and dental teams to use the DentalMonitoring suite of solutions.
- Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard.
- Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products.
- Acting as a technical bridge between the customers and DentalMonitoring platform.
- Supporting and attending local trade shows.
- Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer.
- Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology.
- Traveling up to 60% to train and support in person office implementation.
You will be successful in this role if
- 5+ years of experience in dentistry and/or orthodontics or an equivalent degree.
- Excellent understanding of a consultative / solution-based sales approach.
- Consultative, training, and implementation experience.
- Ability to build and maintain strong partnerships with internal and external stakeholders.
- High level of IT and computer science knowledge, with a strong interest in new technologies.
- Ability to act diplomatically while demonstrating strong listening skills and empathy.
- Ability to influence clients and challenge existing ways of thinking.
- Ability to organize, prioritize, and manage multiple priorities effectively.
- Proactive and results-driven.
- Independent, enthusiastic, and curious.
- Self-starter with a strong can-do mindset.
- Strong team spirit and collaborative approach.
- Strong critical thinking skills with a focus on innovation.
- Excellent written communication and analytical skills.
- Excellent interpersonal and relationship-building skills.
- Ability to solve problems quickly and efficiently.
- English speaker with advanced verbal and written proficiency.
It would be fantastic if
- Experience in a startup or scale-up environment.
- Some clinical experience is preferred.
Our work environment
- At DentalMonitoring, our employees thrive because we are collaborators! It is a core value, and our team of researchers, doctors, developers, salespeople, and all of our stakeholders work together to put our customers first!
- DentalMonitoring is a diverse, multicultural company: you can find more than 35 nationalities throughout our teams.
What we bring to our employees
- Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback.
- Everyone is committed to supporting your professional development because we understand that no one can know everything.
- We place significant importance on the quality of work-life balance.
DentalMonitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 35 nationalities across different countries all over the world. We welcome and encourage applications from people with disabilities. We are committed to providing reasonable accommodation.
Department: Sales
Employment Type: Permanent Full-Time
Minimum Experience: Experienced
Training & Implementation Specialist - Midlands in London employer: Dental Monitoring
DentalMonitoring is an exceptional employer, offering a vibrant and inclusive work culture where collaboration and innovation thrive. With a strong commitment to employee development and work-life balance, team members are encouraged to share their ideas and take ownership of their roles. Located in the South UK, this MedTech scale-up provides unique opportunities for professional growth while making a meaningful impact in orthodontics through cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Implementation Specialist - Midlands in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Dental Monitoring.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Dental Monitoring.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Dental Monitoring, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Training & Implementation Specialist - Midlands in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Dental Monitoring.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Dental Monitoring.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Dental Monitoring. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Dental Monitoring. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Dental Monitoring
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Dental Monitoring’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
