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- Tasks: Deliver and install dental equipment, providing top-notch customer service and technical support.
- Company: Join a rapidly growing company dedicated to excellence in dental and beauty markets.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a range of employee perks.
- Why this job: Make a real difference in healthcare while working with a passionate team.
- Qualifications: Field service experience and a commitment to customer satisfaction.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Decontamination Field Service Engineer looking for a new opportunity? We are recruiting for a Decon Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Key Duties & Responsibilities
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve issues through to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we Offer
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with no interest applied
- Cycle to Work scheme
- Enhanced holiday entitlement – 33 days including bank holidays
- Option to purchase additional annual leave
- An extra day off for your birthday
- Company pension scheme
- Dental plan
- Company sick pay, life assurance, and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.
Field Services Engineer in Scotland employer: Dental Directory
Contact Detail:
Dental Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental and engineering fields. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects and successes. When you get the chance to chat with potential employers, let your experience do the talking.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Dental Directory. Express your interest and ask about any upcoming opportunities – it shows initiative!
✨Tip Number 4
Keep your online presence sharp! Update your LinkedIn profile and make sure it reflects your skills and experiences relevant to a Field Services Engineer. Engage with content related to the industry to stay visible and connected.
We think you need these skills to ace Field Services Engineer in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience, especially in decontamination and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join us at Dental Directory and how your skills align with our mission of delivering top-notch customer excellence.
Showcase Your Technical Skills: Don’t forget to mention your technical skills and any relevant certifications. We love seeing candidates who can demonstrate their expertise in equipment installation and maintenance, so make it clear!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent we’re bringing on board!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to decontamination equipment and field service engineering. Be ready to discuss specific tools and techniques you've used in past roles, as well as any relevant regulations or compliance standards.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, prepare examples of how you've handled customer interactions in the past. Think about times when you resolved issues or provided valuable advice, and be ready to share these stories during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a breakdown or a difficult customer. Practice your responses to these scenarios, focusing on your problem-solving skills and how you would ensure customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.