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- Tasks: Deliver and install dental equipment, provide technical support, and ensure customer satisfaction.
- Company: Join Dental Directory, a rapidly growing leader in dental and beauty markets.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a range of employee perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in healthcare while working with a passionate team.
- Qualifications: Field service experience and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Decontamination Field Service Engineer looking for a new opportunity? We are recruiting for a Decon Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Key Duties & Responsibilities
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve issues through to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we Offer
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with no interest applied
- Cycle to Work scheme
- Enhanced holiday entitlement – 33 days including bank holidays
- Option to purchase additional annual leave
- An extra day off for your birthday
- Company pension scheme
- Dental plan
- Company sick pay, life assurance, and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.
Engineer - Field Service Engineer in Scotland employer: Dental Directory
Contact Detail:
Dental Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental and engineering fields. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your past projects and successes. When you get the chance to chat with hiring managers, use this to demonstrate how you can deliver top-notch service to their customers.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common questions and scenarios you might face as a Field Service Engineer. This will help you feel more confident and articulate when discussing your experience and problem-solving abilities.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team at Dental Directory, which can give you an edge over other candidates.
We think you need these skills to ace Engineer - Field Service Engineer in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in decontamination and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our mission at Dental Directory. Keep it engaging and personal!
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to mention any specific equipment or software you’ve worked with that relates to the role. This will help us understand your hands-on experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to decontamination equipment and field service engineering. Be ready to discuss specific projects you've worked on, how you handled breakdowns, and any maintenance tasks you've performed. This will show that you're not just familiar with the role but also passionate about it.
✨Customer Excellence is Key
Since the role involves delivering high standards of customer service, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your problem-solving skills and ability to communicate effectively with clients, as this will resonate well with the company's values.
✨Get Familiar with the Company
Do a bit of homework on Dental Directory. Understand their products, services, and what sets them apart in the dental market. Being able to reference their mission or recent achievements during the interview will demonstrate your genuine interest in the company and the role.
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you might be working on, or how success is measured in this role. This shows that you're not only interested in the position but also in how you can contribute to the team's success.