Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver and install dental equipment, provide technical support, and ensure customer satisfaction.
- Company: Join Dental Directory, a rapidly growing leader in dental and beauty markets.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a range of employee perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in healthcare while working with a passionate team.
- Qualifications: Field engineering experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Decontamination Field Service Engineer looking for a new opportunity? We are recruiting for a Decon Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Key Duties & Responsibilities
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve issues through to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we Offer
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with no interest applied
- Cycle to Work scheme
- Enhanced holiday entitlement – 33 days including bank holidays
- Option to purchase additional annual leave
- An extra day off for your birthday
- Company pension scheme
- Dental plan
- Company sick pay, life assurance, and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.
Engineer Field Engineering in Scotland employer: Dental Directory
Contact Detail:
Dental Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Field Engineering in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental and engineering fields. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your field-based experience and technical expertise. Make sure to include any projects you've worked on that demonstrate your ability to deliver customer excellence.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service engineering. Think about scenarios where you’ve resolved issues or provided exceptional customer service, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Engineer Field Engineering in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Decontamination Field Service Engineer role. Highlight your relevant experience and skills that match the job description, especially your field-based experience and customer service excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that demonstrate your ability to deliver high standards of customer service and technical assistance.
Showcase Your Technical Skills: Since this role involves delivering and installing equipment, make sure to showcase your technical skills in your application. Include any relevant certifications or training that would make you stand out as a candidate.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to decontamination and dental equipment. Be ready to discuss specific projects you've worked on, as well as any challenges you've faced and how you resolved them.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for a client. Be prepared to explain how you handle difficult situations and ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios you might encounter in the field. Prepare to discuss how you would approach breakdowns or maintenance tasks, and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about their approach to training new engineers or how they measure success in customer service.