Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver and install dental equipment, provide technical support, and ensure customer satisfaction.
- Company: Join Dental Directory, a rapidly growing leader in dental and beauty markets.
- Benefits: Enjoy 33 days holiday, performance bonuses, and wellness support including mental health services.
- Why this job: Be part of a passionate team making a real impact in healthcare with innovative solutions.
- Qualifications: Field service experience and a commitment to excellent customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Field Service Engineer looking for a new opportunity? We are recruiting for a field service engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Duties & Responsibilities:
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT Tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we offer our Engineers:
- Discretionary company performance related bonus.
- Comprehensive discount portal including gym memberships, shopping savings and days out.
- SmartPay loan scheme - with the added bonus of no interest being applied.
- Cycle2Work scheme.
- Enhanced holiday entitlement - 33 days in total, including bank holidays.
- Ability to purchase additional annual leave.
- Additional day off to celebrate your BIRTHDAY!
- Company Pension scheme.
- Dental Plan.
- Company sick pay, life assurance, and enhanced maternity/paternity pay.
- Eye test vouchers.
- Mental health support services and a virtual GP service.
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.
Field Service Engineer employer: Dental Directory
Contact Detail:
Dental Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental and engineering fields. You never know who might have a lead on that perfect Field Service Engineer role at Dental Directory. Plus, personal referrals can really make you stand out!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service scenarios. Think about how you can demonstrate your experience with equipment installation and maintenance. We want to see you shine when discussing how you handle breakdowns and provide top-notch support!
✨Tip Number 3
Don’t forget to showcase your passion for the dental industry! Research Dental Directory and be ready to chat about their products and services. Showing that you’re genuinely interested in what they do can set you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance of landing that Field Service Engineer gig! It’s super easy, and you’ll be directly in the loop with our recruitment team. Plus, we love seeing applications come through our platform!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Technical Skills: Since this role involves technical assistance and equipment maintenance, be sure to showcase your technical skills in your application. We want to know how you can help our customers with their engineering needs!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to dental equipment and field service engineering. Be prepared to discuss specific tools and technologies you've worked with, as well as any relevant regulations in the dental industry.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions during the interview. Prepare to discuss how you would approach common issues like equipment breakdowns or maintenance challenges. This will demonstrate your problem-solving skills and hands-on experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
