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For Companies At a Glance
- Tasks: Deliver and install dental equipment, provide technical support, and ensure customer satisfaction.
- Company: Join a rapidly growing company dedicated to excellence in dental services.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a range of employee perks.
- Why this job: Make a real impact in the dental field while enjoying a supportive work environment.
- Qualifications: Experience in field service engineering and strong customer service skills.
- Other info: Dynamic team with opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Dental Field Service Engineer looking for a new opportunity? We are recruiting a field service engineer with transferable skills and field‑based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Duties & Responsibilities
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT Tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we offer our Engineers
- Discretionary company performance related bonus.
- Comprehensive discount portal including gym memberships, shopping savings and days out.
- SmartPay loan scheme – with the added bonus of no interest being applied.
- Cycle2Work scheme.
- Enhanced holiday entitlement – 33 days in total, including bank holidays.
- Ability to purchase additional annual leave.
- Additional day off to celebrate your BIRTHDAY!
- Company Pension scheme.
- Dental Plan.
- Company sick pay, life assurance, and enhanced maternity/paternity pay.
- Eye test vouchers.
- Mental health support services and a virtual GP service.
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and a commitment to maintaining a high standard of customer service.
Dental Field Service Engineer employer: Dental Directory
Contact Detail:
Dental Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or shadow a Dental Field Service Engineer. This not only boosts your skills but also shows potential employers your commitment to the role.
✨Tip Number 3
Prepare for interviews by practising common questions specific to the dental engineering field. We recommend using mock interviews with friends or mentors to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Dental Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dental Field Service Engineer role. Highlight your relevant experience and skills that match the job description, like your ability to deliver and install equipment or provide technical assistance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Dental Directory. Keep it concise but impactful!
Showcase Your Technical Skills: Since this role involves technical assistance and equipment performance, make sure to showcase any specific technical skills or certifications you have. This will help us see how you can contribute to our engineering team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us, making it easier for you to join our energetic team!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to dental equipment and field service engineering. Be ready to discuss specific tools and technologies you've worked with, as well as any relevant regulations in the dental industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you resolved a breakdown or improved a process. This will demonstrate your ability to think on your feet and provide excellent customer service.
✨Be Customer-Focused
Since this role involves a lot of interaction with customers, be prepared to discuss how you ensure customer satisfaction. Share experiences where you went above and beyond to help a client or improve their experience with your service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
