At a Glance
- Tasks: Install, maintain, and resolve issues with dental equipment while ensuring top-notch customer service.
- Company: Join Dental Directory, a rapidly growing leader in dental and beauty markets.
- Benefits: Enjoy 33 days holiday, performance bonuses, and mental health support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in healthcare while working with a passionate team.
- Qualifications: Experience in field service engineering and a commitment to customer excellence.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Decontamination/Dental Field Service Engineer looking for a new opportunity? We are recruiting for a Decon/Dental Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required.
We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve issues through to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we Offer
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with no interest applied
- Cycle to Work scheme
- Enhanced holiday entitlement – 33 days including bank holidays
- Option to purchase additional annual leave
- An extra day off for your birthday
- Company pension scheme
- Company sick pay, life assurance, and enhanced maternity/paternity pay
- Mental health support services and a virtual GP service
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.
Dental Equipment Field Engineer: Install, Maintain & Resolve employer: Dental Directory
Dental Directory is an exceptional employer, offering a dynamic work environment where our Engineering team thrives on delivering top-notch customer service. With generous benefits such as enhanced holiday entitlement, mental health support, and opportunities for professional growth, we ensure our employees feel valued and supported in their roles. Join us in a rapidly growing company that prioritises innovation and excellence in the dental and beauty markets across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Equipment Field Engineer: Install, Maintain & Resolve
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance projects related to dental equipment. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to dental equipment. We recommend practising with a friend or even in front of a mirror to build your confidence and ensure you can articulate your skills clearly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Dental Equipment Field Engineer: Install, Maintain & Resolve
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Decontamination/Dental Field Service Engineer. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your values align with ours. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly and easily.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Dental Directory
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to dental equipment. Be prepared to discuss specific tools and technologies you've worked with, as well as any relevant regulations. This will show that you're not just a good engineer, but also someone who understands the industry inside out.
✨Showcase Your Customer Service Skills
Since this role emphasises customer excellence, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your problem-solving skills and how you’ve effectively communicated with customers during installations or repairs.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a breakdown or advising a customer on additional costs. Practise your responses to these scenarios so you can demonstrate your critical thinking and decision-making skills under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially regarding customer service and engineering standards.
