At a Glance
- Tasks: Turn enquiries into booked consultations at a thriving private dental clinic.
- Company: Join Dental by Design, a premium dental clinic with exciting growth plans.
- Benefits: Enjoy commission opportunities, training, and a supportive work environment.
- Other info: No cold calling; work with interested patients in a dynamic team.
- Why this job: Make a real difference by helping patients take the next step in their dental journey.
- Qualifications: Strong telephone sales experience; dental knowledge is a plus but not essential.
The predicted salary is between 29250 - 35750 £ per year.
Dental by Design | Hammersmith, London | On-site | Full-time, Permanent
Turn enquiries into patients at a fast-growing private dental clinic.
Dental by Design is a growing group of premium private dental clinics with ambitious expansion plans across London.
Our marketing generates a strong flow of patient enquiries, and as the business continues to grow, we're looking for another talented Patient Sales Advisor to join our team.
This is a telephone-based sales role, focused on converting enquiries from prospective patients into booked consultations.
Many people contacting us are considering significant dental treatment, particularly dental implants, and may be speaking to several clinics before deciding where to book.
Your role is to build trust, understand their needs and give them the confidence to take the next step.
- What you'll be doing
- Responding promptly to inbound enquiries by phone, email and message.
- Building rapport and trust with prospective patients.
- Understanding each person's treatment interests, concerns and motivations.
- Converting enquiries into booked consultations.
- Following up leads consistently to maximise conversion opportunities.
- Re-engaging enquiries that haven't yet resulted in appointments.
- Maintaining accurate and detailed records in the CRM system.
- Working closely with treatment coordinators, clinicians and colleagues.
- Achieving individual booking and conversion targets.
What we're looking for
The most important requirement is strong telephone sales experience .
You’ll know how to establish rapport quickly, handle questions confidently and guide conversations towards a positive outcome without being overly pushy.
Experience in dentistry or healthcare would be advantageous, but isn't essential. We're equally interested in accomplished telephone salespeople from other sectors.
Relevant backgrounds could include
- Cosmetic or aesthetic clinics
- Inbound telephone sales
- Appointment setting
- Premium customer service environments with sales targets
You’ll be
- A confident and engaging communicator.
- Warm, professional and empathetic.
- Experienced in converting enquiries into sales or appointments.
- Organised, resilient and motivated by results.
- Comfortable working towards targets and following up leads.
- Able to communicate clearly and professionally in English.
- Important to know
This is not a receptionist or treatment coordinator position.
Your focus will be on the initial patient conversation and converting enquiries into booked consultations.
Once patients attend the clinic, the treatment coordination team will take over.
There is no cold calling. You'll be working primarily with people who have already expressed an interest in treatment.
What we offer
- An established flow of inbound enquiries.
- Commission opportunities.
- Training on our treatments and processes.
- A supportive and professional clinic environment.
- Opportunities to develop as the business expands.
Telesales Executive - Private Dental Clinic employer: Dental By Design UK
Dental By Design UK is an exceptional employer that prioritises employee growth and development, offering a clear pathway from individual sales targets to leadership roles within a supportive and collaborative work culture. Located in a vibrant community, we provide our team with competitive benefits and the opportunity to make a meaningful impact on patients' lives through premium dental care.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive - Private Dental Clinic
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive - Private Dental Clinic at Dental By Design UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dental By Design UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive - Private Dental Clinic. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive - Private Dental Clinic
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dental By Design UK:When writing your cover letter, make sure to tailor your message specifically for Dental By Design UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dental By Design UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dental By Design UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dental By Design UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dental By Design UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
