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- Tasks: Convert warm enquiries into booked consultations in a premium dental clinic.
- Company: Join Dental by Design, a modern private dental clinic in Hammersmith.
- Benefits: Earn a competitive salary with commission and enjoy a professional work environment.
- Why this job: Make a real impact by helping clients access high-value dental treatments.
- Qualifications: Experience in customer-facing roles, preferably in luxury or healthcare settings.
- Other info: Enjoy structured training and excellent career growth opportunities.
The predicted salary is between 30000 - 35000 £ per year.
Dental by Design is a modern, high-end private dental clinic based in Hammersmith. We are looking for a confident, well-presented Client Booking & Sales Advisor to manage inbound enquiries and convert them into booked consultations.
This is a front-facing, client-contact role where professionalism, warmth, and commercial awareness are essential. You will be the first point of contact for prospective patients considering high-value treatments, so confidence and communication matter.
This role suits someone who enjoys B2C environments, understands the importance of targets, and wants a stable, professional setting rather than a call-centre or hard-sales environment.
The RoleYou will manage warm inbound enquiries only and guide prospective patients through the booking process.
Key responsibilities:- Handling inbound enquiries via phone, email, and online forms
- Building quick rapport and putting patients at ease
- Confidently guiding conversations toward booked consultations
- Following up enquiries consistently to maximise conversion
- Managing a high volume of leads while maintaining a premium, personal approach
- Updating CRM systems accurately with clear notes
- Working closely with reception and clinical teams
- Representing the clinic in a polished, professional manner at all times
This role is ideal for someone with experience in:
- High-end retail or luxury customer environments
- Beauty, aesthetics, clinics, or private healthcare
- Reservations, booking, or appointment-based roles
- Customer-facing roles with targets or KPIs
You may also have some exposure to sales or commercial environments, but this is not a B2B sales or recruitment role.
We are looking for someone who:- Is confident and comfortable on the phone
- Enjoys working with clients and guiding decisions
- Understands the importance of conversion and follow-up
- Is professional, presentable, and client-focused
- Is reliable and happy working to booking targets
- Is comfortable working Saturdays (common in retail and clinics)
No dental experience required – full training provided.
Important to Know- This is not a call-centre role
- This is not cold calling
- This is not a B2B or recruitment position
- This is a B2C, client-focused role in a premium clinical environment.
Monday to Saturday
One weekday off in lieu when working Saturdays
Standard clinic hours (no late evenings)
£30,000 basic salary
Commission structure in place
Realistic OTE £35,000+
Warm inbound leads only
- High-quality inbound enquiries
- Professional, well-presented working environment
- Structured training and clear expectations
- Stable, long-term opportunity
- Excellent Hammersmith location
- Opportunity to grow within a private clinic setting
Client Booking & Sales Advisor - Private Dental Clinic in London employer: Dental By Design UK
Contact Detail:
Dental By Design UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Booking & Sales Advisor - Private Dental Clinic in London
✨Tip Number 1
Get to know the clinic inside out! Familiarise yourself with their services and values. This way, when you chat with potential clients, you can confidently guide them through the booking process and make them feel at ease.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with handling inquiries. The more you practice, the more natural it will feel when you're on the phone with prospective patients.
✨Tip Number 3
Follow up, follow up, follow up! Don’t let warm leads go cold. Set reminders for yourself to check in with potential clients after your initial conversation. A simple nudge can turn an inquiry into a booked consultation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Client Booking & Sales Advisor - Private Dental Clinic in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the clinic. A warm, friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the Client Booking & Sales Advisor role. Highlight any relevant experience in customer-facing roles or environments similar to ours. This shows us that you understand what we’re looking for and how you can contribute.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, especially those that align with our job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re genuinely interested in joining our team at Dental by Design. We can’t wait to hear from you!
How to prepare for a job interview at Dental By Design UK
✨Know Your Stuff
Before the interview, make sure you understand the private dental clinic's services and values. Familiarise yourself with common dental treatments and how they can benefit patients. This knowledge will help you engage confidently with the interviewer and demonstrate your genuine interest in the role.
✨Practice Your Pitch
Since this role involves converting enquiries into booked consultations, practice how you would handle a typical call or email. Role-play with a friend or family member to refine your communication skills. Focus on building rapport and guiding the conversation towards booking an appointment.
✨Dress to Impress
As a front-facing role, first impressions matter. Dress professionally and ensure you look polished and presentable. This not only shows respect for the interview process but also reflects the high standards of the clinic you’ll be representing.
✨Show Your Enthusiasm
During the interview, express your passion for working in a client-focused environment. Share examples from your past experiences where you've successfully engaged with clients and met targets. Your enthusiasm will resonate with the interviewers and highlight your suitability for the role.
