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For Companies At a Glance
- Tasks: Guide patients from enquiry to treatment, ensuring a seamless experience.
- Company: Dental by Design is revolutionising private dental care in London.
- Benefits: Enjoy competitive pay, uncapped earnings, and a supportive work environment.
- Why this job: Make a real impact on patients' lives while developing your sales skills.
- Qualifications: 2+ years in healthcare sales; strong communication and organisational skills required.
- Other info: Work in a modern clinic located in vibrant Hammersmith.
The predicted salary is between 30000 - 35000 £ per year.
Dental by Design is redefining what private dental care means in London. As part of our growth, we’re looking for a dynamic Treatment Experience Advisor to become the linchpin of our patient journey—someone who’s as skilled in personal connection as they are in sales strategy.
This isn’t just a coordination role—it’s about inspiring confidence, nurturing commitment, and helping individuals take action toward better oral health. You’ll guide prospective patients from their first enquiry through to booking treatment, ensuring every step is seamless, positive, and impactful.
The Essentials- Position: Treatment Experience Advisor (Sales-Focused, Patient-Facing)
- Location: Hammersmith, London – based in our modern private dental clinic
- Employment Type: Full-time, permanent
- Base Salary: £30,000–£35,000
- On-Target Earnings: £60,000–£75,000 (uncapped commission)
- Responding promptly to new patient enquiries—offering clarity, warmth, and professionalism.
- Booking consultations by identifying needs and matching patients with the right clinician.
- Meeting patients in person post-consultation to explain treatment plans and support next steps.
- Following up to answer concerns, build trust, and drive treatment acceptance.
- Tracking interactions and updates accurately in our CRM system.
- 2+ years in a similar role within private healthcare, aesthetics, or dental.
- A confident communicator who can build rapport and move conversations forward.
- Proven sales ability—ideally in treatment or service conversion.
- Highly organised and proactive with strong follow-up skills.
- A patient-first mindset with an understanding of private healthcare journeys.
- Competitive pay: £30–35k base + uncapped earnings (£60–75k OTE).
- Supportive environment: You'll be trained, mentored, and valued.
- Modern location: Based in our beautiful Hammersmith clinic, well-connected by transport.
- Purposeful work: Help people regain confidence and transform their health.
Think you're the right fit? We’d love to hear from you. Apply now and help us deliver an exceptional patient experience, one conversation at a time.
Internal Sales employer: Dental By Design UK
Contact Detail:
Dental By Design UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the private dental care landscape in London. Understanding the common concerns and needs of patients can help you connect better during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will help you articulate how you would handle patient enquiries and build rapport, which is crucial for the Treatment Experience Advisor role.
✨Tip Number 3
Network with professionals in the dental and healthcare sectors. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your sales ability and patient-first mindset. Being able to share these stories during an interview will highlight your suitability for the role.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Treatment Experience Advisor position. Understand the key responsibilities and required skills, such as sales ability and patient-first mindset.
Tailor Your CV: Customise your CV to highlight relevant experience in private healthcare or sales. Emphasise your communication skills and any previous roles where you successfully built rapport with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and sales. Use specific examples from your past experiences to demonstrate how you can inspire confidence and drive treatment acceptance.
Highlight Your Sales Achievements: In both your CV and cover letter, include quantifiable achievements related to sales. Mention any targets you've met or exceeded, as this will show your potential value to Dental by Design.
How to prepare for a job interview at Dental By Design UK
✨Showcase Your Communication Skills
As a Treatment Experience Advisor, your ability to communicate effectively is crucial. Prepare examples of how you've built rapport with clients in the past and be ready to demonstrate your warmth and professionalism during the interview.
✨Understand the Patient Journey
Familiarise yourself with the typical patient journey in private healthcare. Be prepared to discuss how you would guide prospective patients from their first enquiry to booking treatment, highlighting your understanding of their needs and concerns.
✨Demonstrate Sales Acumen
Since this role involves a strong sales focus, come equipped with specific examples of your previous sales successes. Discuss strategies you've used to convert enquiries into bookings and how you’ve handled objections or concerns from potential clients.
✨Be Organised and Proactive
Highlight your organisational skills and proactive approach. You might want to share how you track interactions and follow up with clients, as this will show your commitment to providing an exceptional patient experience.
