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- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join a vibrant, family-oriented dental practice in Welwyn Garden City.
- Benefits: Earn £12.80/hour, enjoy team socials, and opportunities for career growth.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: 1-2 years as a Dental Receptionist or customer service experience preferred.
- Other info: Full training provided and a fun company culture with regular events.
The predicted salary is between 26500 - 26500 £ per year.
Application Deadline: 11 May 2026
Department: Practice Recruitment
Location: WGC
Compensation: £12.80 / hour
Exciting Dental Receptionist Position - Dental Beauty Welwyn Garden City
Monday, Tuesday, Wednesdays, Friday & Alternate Saturdays
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Welwyn Garden City. This is a fantastic opportunity to join a vibrant and family-orientated practice team. We offer a wide range of private & NHS dental treatments to our patients from WGC and the surrounding areas. This opportunity is to join a highly supportive team who are all committed to delivering a fantastic patient journey, under the guidance of partner, Dr. Sripal Kumar. We are located in Welwyn Garden City, directly across from WGC train station.
Hours:
- Monday 8:30am‑5:30pm
- Tuesday 8:30am‑6pm
- Wednesday 8:30am‑6pm
- Thursday 8:30am‑6pm
- Friday 8am‑5pm
- Occasional Saturday 8:30am‑2:30pm
Key Responsibilities:
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively manage the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- Ensure compliance with DBP Information Governance Policy and GDPR
Skills, Knowledge and Experience:
- Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
- If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
Benefits:
- Highly competitive hourly rate of £12.80 is on offer, varying depending on experience & qualifications
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on Indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you’re wanting to progress into senior roles we’re the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you’ll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
Dental Receptionist in Welwyn Garden City employer: Dental Beauty Partners
Contact Detail:
Dental Beauty Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in Welwyn Garden City
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty Welwyn Garden City. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and patient care. Think about your past experiences and how they relate to the role of a Dental Receptionist. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you’re serious about the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Dental Receptionist in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dental Receptionist role. Highlight any relevant experience, especially in customer service or dental settings, and don’t forget to mention your skills with software like Dentally if you have them!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for joining our vibrant team at Dental Beauty. Share why you’re passionate about patient care and how you can contribute to our practice.
Show Off Your Communication Skills: As a Dental Receptionist, communication is key! In your application, demonstrate your ability to handle enquiries positively and efficiently. Maybe share an example of a time you went the extra mile for a customer.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dental Beauty Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Receptionist inside out. Familiarise yourself with common dental terminology and the software they use, like Dentally. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your customer service experience and how you've gone the extra mile in previous roles. Share specific examples of how you've handled difficult situations or made patients feel welcome.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a busy phone line or managing patient appointments. Prepare by thinking through how you'd respond to these situations, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they ensure patient satisfaction. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.