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For Companies At a Glance
- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join a vibrant, family-oriented dental practice in Southgate.
- Benefits: Earn £13/hour, enjoy team socials, and a festive Christmas party.
- Other info: Great opportunities for development in a rapidly growing business.
- Why this job: Make a real difference in patient care while growing your career.
- Qualifications: 1-2 years as a Dental Receptionist or strong customer service experience.
The predicted salary is between 27000 - 28000 £ per year.
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed‑practice, Dental Beauty Southgate. This is a fantastic opportunity to join a vibrant and family‑orientated practice team in the Southgate area.
Key Responsibilities
- Perform a high‑quality reception and administration service to ensure patient satisfaction and maximum contribution to practice efficiency.
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile.
- Schedule patient appointments in accordance with and effectively manage the diaries of our clinical team, all through our software system, Dentally.
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy.
- Ensure compliance with DBP Information Governance Policy and GDPR.
Skills, Knowledge and Experience
- Ideally 1‑2 years of experience as a Dental Receptionist, within a private or mixed practice.
- If no dentistry experience, then a background within a front‑of‑house, customer service or medical coordinator role.
- Dentally software experience is preferred but not essential.
- Ensuring CQC requirements are met at all times.
- Experience in providing exceptional patient care/customer service.
Benefits
- Highly competitive hourly rate from £13, varying depending on experience and qualifications.
- Regular team social events, we have a fantastic rating of 4.7/5 on Indeed reviews.
- Opportunities for development and progression within a rapidly growing business; if you’re wanting to progress into senior roles we’re the perfect company for this.
- Company‑wide all‑expensed Christmas Party.
Dental Receptionist in Swansea employer: Dental Beauty Partners
Contact Detail:
Dental Beauty Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in Swansea
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty Southgate. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administration. Think about examples from your past experiences that highlight your skills in customer service and organisation.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and positive attitude shine through. Remember, they’re looking for someone who fits into their vibrant, family-oriented culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at Dental Beauty Southgate right from the start!
We think you need these skills to ace Dental Receptionist in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about creating a vibrant team atmosphere.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or as a Dental Receptionist. We love seeing how your past roles can contribute to our practice, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our lovely practice while you’re at it!
How to prepare for a job interview at Dental Beauty Partners
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of dental reception duties. Familiarise yourself with common software like Dentally and understand the basics of patient care and administration. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Practice how you can convey warmth and friendliness in your responses. Think of examples from your past experiences where you went the extra mile for a customer or patient, as this will highlight your commitment to exceptional service.
✨Prepare for Common Questions
Anticipate questions related to handling difficult patients or managing appointment schedules. Prepare specific examples that demonstrate your problem-solving skills and ability to stay organised under pressure. This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they ensure compliance with CQC requirements. This shows your genuine interest in the practice and helps you determine if it’s the right fit for you.