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- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join a vibrant, family-oriented dental practice in St Albans.
- Benefits: Competitive pay, team socials, and opportunities for career growth.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: Experience in dental reception or customer service is preferred.
- Other info: Enjoy full training and company events to enhance your skills.
The predicted salary is between 13 - 16 £ per hour.
Department: Practice Recruitment
Location: St Albans
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely dental practice, Dental Beauty St Albans. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the St Albans area. You will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Nirav Dalia, who all work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, close to St Albans station.
We are looking for a candidate to join us on a full-time basis:
- Monday-Friday PM & Saturdays 9AM-3PM
- Wednesdays, Fridays & Saturdays are a requirement, and we can offer a day off on Mondays, Tuesdays or Thursdays
Key Responsibilities
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
Skills, Knowledge and Experience
- Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
- If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
- Dentally software experience is preferred but not essential
- Experience in providing exceptional patient care/customer service
Benefits
- Highly competitive hourly rate from £13.50 is on offer, varying depending on experience & qualifications
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
Dental Receptionist in St Albans employer: Dental Beauty Partners
Contact Detail:
Dental Beauty Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in St Albans
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty St Albans. Familiarise yourself with their values and patient care approach. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and handling patient enquiries. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Dental Receptionist in St Albans
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Dental Beauty.
Tailor Your CV: Make sure to tailor your CV specifically for the Dental Receptionist position. Highlight any relevant experience, especially in customer service or dental settings, and showcase how your skills align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention your experience with patient care and how you can contribute to creating a brilliant patient journey at our practice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Dental Beauty St Albans!
How to prepare for a job interview at Dental Beauty Partners
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Dental Receptionist. Brush up on common dental terminology and the software they use, like Dentally. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your customer service experience and how you handle enquiries. Share specific examples of how you've gone the extra mile to help someone.
✨Be Ready for Scenario Questions
Expect questions about how you would handle certain situations, like a difficult patient or a scheduling conflict. Think through these scenarios beforehand and prepare your responses to demonstrate your problem-solving skills.
✨Emphasise Team Spirit
Dental Beauty St Albans values teamwork, so be sure to express your ability to work well with others. Talk about past experiences where you collaborated with colleagues to improve patient care or practice efficiency.