At a Glance
- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join the award-winning Dental Beauty Battersea, a vibrant family-oriented practice.
- Benefits: Competitive pay, team socials, career progression, and full training provided.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: Experience as a Dental Receptionist or in customer service is preferred.
The predicted salary is between 12 - 15 £ per hour.
Application Deadline: 23 March 2026
Department: Practice Recruitment
Location: Battersea
Compensation: £15.00 / hour
Description:
Exciting Dental Receptionist Position - Dental Beauty Battersea
Full-Time Role - Monday-Friday & Some Saturdays
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Battersea. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the South West London area. Dental Beauty Battersea is an award-winning practice located in South West London, offering a wide range of dental & aesthetic treatments, both on the NHS and privately. We have a fantastic team committed to delivering a brilliant experience for our patients, and are looking to add another member to this team.
Key Responsibilities:
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency.
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile.
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally.
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy.
- To ensure compliance with DBP Information Governance Policy and GDPR.
- Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues.
- To promote equality and diversity at all times and across all work activities, promoting Fairness, Respect, Equality, Dignity and Autonomy.
Skills, Knowledge and Experience:
- Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice.
- If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role.
- Dentally software experience is preferred but not essential.
- Ensuring CQC requirements are met at all times.
- Experience in providing exceptional patient care/customer service.
Benefits:
- Highly competitive hourly rate between £12.21-£15 is on offer, varying depending on experience & qualifications.
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews.
- Opportunities for development & progression within a rapidly growing business; if you’re wanting to progress into senior roles we’re the perfect company for this.
- Company wide all-expensed Christmas Party & Awards Night.
- Full training for all colleagues on new systems to ensure you’ll hit the ground running in delivering a great patient experience.
- Company training events, lunch & learns, additional courses.
Dental Receptionist in London employer: Dental Beauty Partners
Dental Beauty Partners is an exceptional employer, offering a supportive work culture that prioritises employee growth and training. Located in the award-winning Dental Beauty Teddington, team members benefit from competitive pay, flexible hours, and opportunities to enhance their skills in a dynamic environment dedicated to patient care and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty Battersea. Familiarise yourself with their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and patient care. Think about examples from your past experiences that highlight your skills and how you can contribute to the practice's success.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the practice well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Receptionist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Dental Receptionist role. Highlight any relevant experience, especially in customer service or dental settings, and don’t forget to mention your skills with software like Dentally if you have them!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for joining the Dental Beauty Battersea team and how your values align with ours. Keep it friendly and professional, just like we do with our patients.
Showcase Your People Skills:As a Dental Receptionist, you'll be the first point of contact for our patients. Make sure to highlight your communication skills and any experience you have in providing exceptional customer service. We love going the extra mile for our patients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Dental Beauty Battersea!
How to prepare for a job interview at Dental Beauty Partners
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Dental Receptionist. Brush up on common dental terminology and the software they use, like Dentally. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role is all about patient interaction, be ready to demonstrate your customer service skills. Think of examples from your past experiences where you went the extra mile for a customer or resolved a tricky situation.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on answering questions clearly and confidently, especially those related to handling patient enquiries and managing appointments. This will help ease any nerves on the day.
✨Align with Their Values
Dental Beauty Battersea values fairness, respect, and equality. During the interview, share how you embody these values in your work. This will resonate well with the interviewers and show that you’re a great cultural fit for their team.
