At a Glance
- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join a vibrant, family-oriented dental practice in South West London.
- Benefits: Competitive pay, team socials, and opportunities for growth.
- Other info: Enjoy full training and company events to enhance your skills.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: 1-2 years as a Dental Receptionist or strong customer service experience.
The predicted salary is between 12 - 15 £ per hour.
Full-Time Role - Monday-Friday & Some Saturdays. Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Battersea. This is a fantastic opportunity to join a vibrant and family‑orientated practice team in the South West London area.
Key Responsibilities
- Perform a high‑quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency.
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile.
- Schedule patient appointments in accordance with the clinical team’s diaries on our software system, Dentally.
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy.
- Ensure compliance with DBP Information Governance Policy and GDPR.
- Act as an ambassador for DBP company Vision, Ethos and Values, maintaining positive relationships with colleagues.
- Promote equality and diversity at all times and across all work activities, promoting fairness, respect, equality, dignity and autonomy.
Skills, Knowledge and Experience
- Ideally 1‑2 years of experience as a Dental Receptionist within a private or mixed practice.
- If you have no dentistry experience, a background in front‑of‑house, customer service or medical coordinator role.
- Experience with Dentally software preferred but not essential.
- Ensuring CQC requirements are met at all times.
- Experience providing exceptional patient care/customer service.
Benefits
- Highly competitive hourly rate between £12.21‑£15.00, varying depending on experience & qualifications.
- Regular team social events to show our appreciation — we have a 4.7/5 rating on Indeed reviews.
- Opportunities for development & progression within a rapidly growing business.
- Company‑wide all‑expensed Christmas Party & Awards Night.
- Full training for all colleagues on new systems to ensure you hit the ground running in delivering a great patient experience.
- Company training events, lunch & learns, additional courses.
Dental Receptionist employer: Dental Beauty Partners
Dental Beauty Partners is an exceptional employer, offering a supportive work culture that prioritises employee growth and training. Located in the award-winning Dental Beauty Teddington, team members benefit from competitive pay, flexible hours, and opportunities to enhance their skills in a dynamic environment dedicated to patient care and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty Battersea. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and patient care. Think about your past experiences and how they relate to the role of a Dental Receptionist — this will help you stand out!
✨Tip Number 3
Show off your personality! During the interview, let your friendly and positive attitude shine through. Remember, they’re looking for someone who can connect with patients and create a welcoming atmosphere.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional — plus, it keeps you on their radar!
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about creating a positive atmosphere at Dental Beauty Battersea.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in customer service or as a Dental Receptionist. If you've used Dentally software before, mention it! We love seeing how your background aligns with our needs, so tailor your application to fit the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. We want to quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our lovely practice team at Dental Beauty Battersea!
How to prepare for a job interview at Dental Beauty Partners
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Dental Receptionist. Brush up on key responsibilities like scheduling appointments and handling patient enquiries. Understanding the software, Dentally, will also give you an edge, so if you can, try to get a demo or watch some tutorials.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your customer service experience and how you’ve gone the extra mile in previous roles. Share specific examples where you’ve handled difficult situations with a positive attitude.
✨Emphasise Team Spirit
This practice values teamwork and a family-oriented atmosphere. Be prepared to discuss how you work well with others and contribute to a positive workplace culture. Mention any past experiences where you’ve collaborated effectively with colleagues to achieve common goals.
✨Understand Compliance and Governance
Familiarise yourself with the basics of GDPR and Information Governance as they relate to patient data. During the interview, express your commitment to maintaining compliance and ensuring patient confidentiality. This shows that you take the role seriously and understand the importance of these regulations.
