Health & Wellbeing Centre Administrator

Denstone College is looking to appoint an enthusiastic and compassionate Health & Wellbeing Centre Administrator to join our dedicated healthcare team. Working closely with the Lead Nurse and College Nurses, you will act as the welcoming face of our Health & Wellbeing Centre, providing a calm, professional, and supportive reception environment for pupils, staff, and visitors. In this varied and pivotal role, you will deliver comprehensive administrative support to ensure the smooth, efficient day-to-day operation of the centre while assisting with pupil first aid provision across the College.,

• Reception & Front of House: Provide a receptive, welcoming, and reassuring presence for pupils attending the centre; handle routine enquiries and maintain a calm environment.
• Administrative Support: Maintain accurate pupil medical records on iSAMS in line with GDPR requirements; ensure appropriate parental consents are secured prior to treatments and immunisation clinics; book GP and welfare appointments for boarders; and arrange hospital transport when necessary.
• First Aid & Clinical Support: Administer first aid treatment as required, escalating cases to the College Nurses when appropriate.
• Equipment & Resource Coordination: Monitor, replenish, and clean first aid kits across campus at half-termly intervals; coordinate kit allocations for school trips and events; and ensure Automated External Defibrillators (AEDs) and treatment room supplies are fully stocked and operational.
• Compliance & Training: Maintain College accident books and forward documentation to the Compliance team; assist with producing First Aider rosters; and liaise with HR to help coordinate staff first aid training programmes.
  The successful candidate will possess strong communication and organisational skills, with a discreet, approachable, and caring manner.
• Qualifications: You must hold a valid First Aid at Work qualification (or equivalent). A qualification in Mental Health First Aid is desirable, or a willingness to work towards it.
• Skills & Experience: Confident ICT, literacy, and numeracy skills, ideally with experience using management information systems (such as iSAMS). Experience within an educational, healthcare, or front-of-house customer-facing setting is advantageous.
• Attributes: High levels of integrity and discretion regarding confidential medical records and child protection matters, paired with a flexible, proactive team ethos.

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