At a Glance
- Tasks: Lead a dynamic team in managing property insurance restoration projects across the South West.
- Company: Join a growing company focused on property insurance and restoration.
- Benefits: Competitive salary, car allowance, generous holiday, and pension scheme.
- Other info: Hybrid role with travel; excellent career growth opportunities await!
- Why this job: Make a real impact in a vital industry while developing your leadership skills.
- Qualifications: Experience in insurance property repairs and strong staff management skills required.
The predicted salary is between 60000 - 65000 £ per year.
We are looking for an experienced Operations Manager to manage an expanding team of Contracts Managers and trades dealing with property insurance reinstatement restoration works across the South West region. You will need insurance reinstatement industry experience and must have strong staff operations management background. This is a hybrid role; a driving licence is essential and you must be willing to travel.
Responsibilities:
- Management of circa. 25 including Contracts Managers, restoration reinstatement trades and a small administration team
- Proactively manage all WIP for team; ensure projects are programmed/scheduled effectively and profit margins are achieved whilst ensuring quality of works
- Oversee compliance under CDM regs and manage Health Safety
- Attend customer reviews and audits
- Complete tenders when required and help grow regional business opportunities
- Manage program of works of large complex claims
- KPI / SLA management
- Investigation and resolution of complaints
- Recruitment of staff and sub-contractors as required
Experience required:
- Insurance property repairs industry experience (ideally reinstatement and/or restoration)
- Staff Management
- Operational experience is essential including management of resources, costs, profitability, third party relations and managing KPI’s SLA’s
- Driving licence
Package details:
- Salary £60k-65k
- Car allowance £500pm
- 40 hours per week, Monday to Friday
- 33 days holiday (inc. bank holidays)
- Pension Scheme
If you think you have the relevant experience for this Operations Manager role please apply by clicking on the ‘apply’ button below. We may not always be able to reply to every applicant due to the volume of CVs received so if you have not received a call within 3 working days, please assume that you have not been successful on this occasion. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website or you can request a copy.
Operations Manager employer: Densell Recruitment
Join a dynamic and supportive team as an Operations Manager, where your expertise in the insurance reinstatement industry will be valued and nurtured. With a competitive salary, generous holiday allowance, and a strong focus on employee development, we foster a culture of collaboration and growth, ensuring you have the resources to excel in your role while making a meaningful impact across the South West region.
