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- Tasks: Assist with enquiries, support residents, and manage activities at The Elms Hostel.
- Company: The Elms Hostel, a supportive environment in Hemel Hempstead.
- Benefits: 25 days leave, health plan, and 24/7 mental health support.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Experience in hostel or care settings and supporting vulnerable individuals.
- Other info: Flexible daytime hours with opportunities for personal growth.
The predicted salary is between 14000 - 16800 £ per year.
Location: The Elms Hostel, Hemel Hempstead
Salary: £14,029.60
Hours: 10am to 2pm, Monday to Friday
Reports to: Hostel Manager
Closing date: Sunday 14th September 2025
About the role
Working daytime hours between 10am and 2pm to assist with telephone enquiries, provide access in and out of the hostel and respond to general client queries.
Responsible for designated duties at The Elms i.e. activities and associated administrative tasks. To take responsibility for other areas when necessary. To maintain a professional relationship with residents and assist them with their day to day needs. To create a culture of partnership with the Hostel Key Workers through mutual respect, collaboration and understanding of each other’s role and responsibilities.
Qualifications
- A good understanding of working in a hostel or care environment
- Experience of supporting vulnerable people who have complex needs
- Liaising with a range of service providers or agencies, in order to establish, or improve, services for clients
- Understanding of the principles of a quality and customer-focused service
Benefits
- 25 days or equivalent annual leave
- Medicash plan, including Virtual GP, some dental and optical cover
- Employee assistance programme – 24/7 mental health support helpline
If you match our criteria, please send your CV, including your Supporting Statement, to HR@dens.org.uk.
For an informal chat, please ring Jacky Stafford our HR Manager on 01442 412340. Please advise us should you require adjustments to be made for you at interview.
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Daytime Hostel Assistant employer: DENS
Contact Detail:
DENS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Daytime Hostel Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the hostel and care sector, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research The Elms Hostel and think about how your experience aligns with their values. Practise common interview questions and be ready to share examples of how you've supported vulnerable people in the past.
✨Tip Number 3
Follow up after applying! A quick email to express your enthusiasm for the role can set you apart. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to show you’re keen on joining our team!
We think you need these skills to ace Daytime Hostel Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Daytime Hostel Assistant role. Highlight any previous work in hostels or care environments, as well as your ability to support vulnerable people.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about this role and how your experiences align with our values at The Elms. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since you'll be handling telephone enquiries and client queries, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of how you've effectively communicated in a past role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at DENS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Daytime Hostel Assistant. Familiarise yourself with the tasks mentioned in the job description, like handling telephone enquiries and supporting residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working in a hostel or care environment. Think of specific examples where you've supported vulnerable individuals or collaborated with service providers. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Emphasise Communication Skills
As this role involves liaising with clients and key workers, it's crucial to showcase your communication skills. Prepare to discuss how you've effectively communicated in past roles, especially in challenging situations. This will illustrate your ability to maintain professional relationships and foster a culture of partnership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of activities you'll be involved in, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the hostel environment is the right fit for you.
