At a Glance
- Tasks: Support sales team by managing customer inquiries and processing orders efficiently.
- Company: Join a family-owned business with a strong community focus since 1972.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for growth.
- Other info: Fast-paced office environment with a commitment to employee development.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 25000 - 30000 £ per year.
Location: Denroy Ltd, 9-11 Baloo Drive, Bangor
Department: Commercial Department
Report to: Customer Service Team Leader
Weekly paid hours: 37.5 hours
Working hours: Monday-Thursday 8:00 am-5:00 pm, Friday 08:00 am-1:30 pm.
As a local family-owned company since 1972, we take great pride in our company culture, support the local community, and provide opportunities. Denroy Limited is a leading supplier of plastics injection moulding solutions to a number of industries worldwide. Working within a busy office environment, we are looking for a fast-learning sales administrator who is able to support colleagues with an increased workload.
RESPONSIBILITIES:
- Deal with customers via email and telephone calls to provide informative and accurate information on products and services we offer to customers.
- Generate and process invoices.
- Provide and maintain excellent levels of customer service, providing prompt and efficient responses to enquiries.
- Manage time and workload effectively to ensure the highest standards of service.
- Liaise with the warehouse team and other departments regarding orders and deliveries.
- Maintain current business and update pricing/contracts.
- Manage order books including working closely with production to ensure alignment with factory capacity.
- Follow up on actions resulting from weekly Sales meetings.
Denroy Sales Administrator TLNT1_NI employer: Denroy Ltd
Denroy Ltd is an exceptional employer that fosters a supportive and family-oriented work culture, deeply rooted in the local community since 1972. Employees benefit from a collaborative environment with opportunities for personal and professional growth, all while contributing to a leading company in the plastics injection moulding industry. With a commitment to excellent customer service and teamwork, Denroy offers a rewarding workplace where your contributions truly matter.
