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- Tasks: Support our sales team with admin tasks and customer queries in a dynamic environment.
- Company: Join Joseph Alan, a leader in hospitality uniforms with over 175 years of experience.
- Benefits: Competitive salary of £28,000, full-time hours, and a chance to grow in the retail industry.
- Why this job: Be part of a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and experience in customer sales support are essential.
The predicted salary is between 24000 - 32000 £ per year.
FIXED TERM MATERNITY COVER TO END DEC 2026
If you are looking for a fantastic opportunity in a leading company in the hospitality industry, then this could be the role for you. Joseph Alan is a leading supplier of bespoke and stock solutions for front of house hospitality uniforms. Joseph Alan is part of Dennys Brands, which has been a leader in hospitality workwear and corporate wear for over 175 years.
We are looking for a Sales Support Administrator to work as part of our London based Sales Support Team.
Job Description
- Provide admin support for London based sales people
- Loading sales orders received from customers by email, telephone or web import
- Dealing with customer queries by email and telephone, checking stock availability and following up on courier deliveries
- Processing purchase orders and following up with suppliers
- Monitoring open sales orders, following up on backorders and keeping customers informed of stock availability
- Processing embroidery orders and liaising with our in-house embroidery department
- Any other duties that arise in order for the Sales department to run smoothly
Essential Skills/Qualities Required
- Experience working in an office
- Excellent communication skills and telephone manner
- Good organisational skills
- Experience in a customer sales support role
- Experience using sales order processing software
Salary: £28,000 per annum
Hours: 40 hours per week
Seniority Level: Entry level
Employment type: Full-time
Industry: Retail Apparel and Fashion
Sales Support Admin (Fixed Term Mat Cover) in London employer: Dennys Brands
Contact Detail:
Dennys Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Admin (Fixed Term Mat Cover) in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Joseph Alan or Dennys Brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for sales support roles. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, so let your personality shine through!
✨Tip Number 3
Showcase your organisational skills! During the interview, share examples of how you've managed multiple tasks or solved customer queries efficiently. This will demonstrate that you're the perfect fit for the Sales Support Admin role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Admin (Fixed Term Mat Cover) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and admin roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Support Admin role and how your background makes you a perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves dealing with customer queries, make sure your application reflects your excellent communication skills. Whether it's through your writing style or examples of past experiences, let us know you can handle conversations like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dennys Brands
✨Know the Company Inside Out
Before your interview, take some time to research Joseph Alan and Dennys Brands. Understand their history, values, and what makes them a leader in hospitality workwear. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Support Administrator, excellent communication is key. Prepare examples of how you've effectively handled customer queries or resolved issues in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Think of specific instances where your organisational skills made a difference in your previous jobs. Whether it was managing multiple tasks or keeping track of orders, be ready to share these examples. This will highlight your ability to keep the sales department running smoothly.
✨Prepare for Common Questions
Anticipate questions related to sales order processing and customer support. Be ready to discuss your experience with relevant software and how you handle backorders or stock availability queries. Practising your responses will help you feel more at ease during the interview.