At a Glance
- Tasks: Supervise sales support operations and ensure smooth order processing and delivery.
- Company: Join Dennison Commercials, a family-oriented leader in the commercial vehicle industry.
- Benefits: Enjoy competitive pay, generous holidays, healthcare, and ongoing training opportunities.
- Other info: Dynamic work environment with long-term career prospects and a friendly atmosphere.
- Why this job: Be part of a team that values innovation, excellence, and your contributions.
- Qualifications: Previous supervisory experience and relevant sales support skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview: Reporting to the General Manager for DennPart, this is a key aftersales support role which will take responsibility for ensuring efficient sales order processing, accurate delivery coordination, and reliable support for sales representatives within our DennPart business. This role will serve as the key link between customers, sales, logistics, and procurement to guarantee smooth transactions and high customer satisfaction.
Location: The role will be based out of our Head Quarters in Ballyclare.
Hours of Work: This is a full-time position with a core working week of 40 hours, 08:30 17:00, Monday to Friday. An element of flexibility will be expected outside of these hours as and when needed to support the sales team.
As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability.
About The Role
Key Duties and Responsibilities:
- Supervise daily operations of the sales support staff to ensure smooth order processing and timely delivery
- Coordinate all DennPart sales support and order processing activities
- Ensure that all quotations, sales orders, and invoices are entered with accurate part details, pricing, and stock levels
- Communicate with depot parts team leaders to schedule and track deliveries
- Monitor order progress and proactively update customers and sales representatives
- Ensure prompt assistance to sales representatives with quotes, pricing, and product availability
- Resolve order discrepancies, backorders, and delivery issues quickly and professionally
- Maintain current product, pricing, and inventory information in the sales system
- Coordinate with purchasing, logistics, and finance teams to ensure efficient order fulfilment
- Assist in implementing sales promotions and special offers for truck parts and accessories
- Assist in maintaining and developing the truck parts product range by identifying new items and monitoring market needs
- Ad hoc duties as required and commensurate with the position
Required Criteria:
- Previous supervisory experience or experience in leading a team is highly desirable
- Demonstrable previous relevant sales support experience
At Dennison, you're more than just an employee; you're a vital part of a family that drives innovation in the commercial vehicle industry. Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values. Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector.
Join us, and become part of a story that values each individual's role in achieving collective success.
Company Benefits:
- Health insurance
- Vacation
- Paid time off
- Performance bonuses
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Employee discounts
- Gym membership or wellness programs
- Free parking
- Cycle to work
- Free work laptop
- Referral bonus
- Open office
- Competitive salary
- Life insurance
- Long service recognition
- Employee Assistance Scheme
- Shopping Cashback
- Employee Recognition Scheme
- Annual performance review
- Long service awards
Salary Not disclosed
Sales Support Supervisor (Denn-Part) TLNT1_NI employer: Dennison Commercials
At Dennison Commercials Ltd., we pride ourselves on being more than just an employer; we are a family that values tradition, innovation, and excellence. Located in Ballyclare, our supportive work culture fosters employee growth through ongoing training and development opportunities, competitive pay, and a comprehensive benefits package, including generous holiday entitlement and healthcare benefits. Join us to be part of a dynamic team where your contributions are recognised and celebrated, shaping the future of the commercial vehicle industry.
