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- Tasks: Manage customer interactions and generate service schedules to ensure satisfaction.
- Company: Leading provider of commercial vehicles in Northern Ireland.
- Benefits: Flexible working hours and a supportive work environment.
- Why this job: Join a legacy of quality and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Opportunity for growth in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of commercial vehicles in Northern Ireland is seeking a Customer Service Advisor for their Ballyclare Dealerpoint. The successful candidate will manage customer interactions, generate service schedules, and ensure customer satisfaction.
This role offers a 47-hour work week with flexible working hours, along with a supportive work environment committed to growth and excellence in service delivery. Join a legacy of quality in the commercial vehicle industry.
Service Advisor - Volvo Truck Service & Customer Care in Ballyclare employer: Dennison Commercials Ltd
Contact Detail:
Dennison Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Volvo Truck Service & Customer Care in Ballyclare
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle industry, especially those connected to Volvo. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations with customers and be ready to share your experiences. We want to see your problem-solving skills shine!
✨Tip Number 3
Show your passion for the brand! Research Volvo's values and their commitment to customer care. When you demonstrate that you understand and align with their mission, it’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor - Volvo Truck Service & Customer Care in Ballyclare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills that relate to the role of a Service Advisor. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the commercial vehicle industry and how your background makes you a perfect fit for our Ballyclare Dealerpoint.
Showcase Your Communication Skills: As a Service Advisor, you'll be managing customer interactions, so it's crucial to demonstrate your communication skills in your application. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dennison Commercials Ltd
✨Know Your Stuff
Familiarise yourself with Volvo's range of commercial vehicles and their service offerings. Understanding the products will help you answer questions confidently and show your genuine interest in the role.
✨Customer Interaction Scenarios
Prepare for role-play scenarios where you might need to handle customer complaints or schedule services. Think about how you would ensure customer satisfaction and demonstrate your problem-solving skills.
✨Flexibility is Key
Since the job offers flexible working hours, be ready to discuss your availability and how you can adapt to the needs of the business. Highlight any previous experience where you successfully managed a flexible schedule.
✨Show Your Commitment to Growth
Express your enthusiasm for personal and professional development. Share examples of how you've sought out training or taken on new challenges in past roles, aligning with the company's commitment to excellence in service delivery.
