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- Tasks: Assist customers with parts enquiries and build strong relationships.
- Company: Join Dennison Commercials, the leading Volvo Truck & Bus dealer in Northern Ireland.
- Benefits: Enjoy competitive pay, healthcare benefits, and a supportive team environment.
- Why this job: Be part of a family-oriented company that values innovation and customer satisfaction.
- Qualifications: Team player with effective communication skills and a full driving licence.
- Other info: Dynamic work environment with long-term career prospects and ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting for the above role to join the existing team at our Dungannon dealerpoint.
As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability.
About The Role
Job Role
The primary duties of this position include:
- Dealing with parts enquiries via telephone, face to face and e-mail
- Proactive sales of parts to existing and new customers, relationship building with customers
- Fulfilling parts enquiries and orders from retail customers and our own workshop
- Maintaining an efficient stock control system
- Parts picking from warehouse
- Monitoring and order replenishment of impressed stock with key customers
- All administrative duties associated with parts ordering and returns
- Ensuring that the Parts Department runs as efficiently as possible
- Ensuring that customer demands are met, and that the correct solution is supplied
- Ad hoc duties commensurate with the position
This role will entail the requirement to work Saturday mornings on a rota basis.
Required Criteria
- Ability to work as part of a team
- Ability to communicate effectively at all levels, both internally and externally, in a professional manner
- Being accountable
- A full and clean driving licence
- Be self-motivated, proactive and have the ability to work on their own initiative
- Have the ability to prioritise effectively and be highly organised
- Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require
- Have a responsible and methodical attitude to work
Desired Criteria
- Relevant parts experience within motor factors or commercial vehicle industry – working within a franchised dealership parts department would be highly desirable
- A reasonable level of computer literacy would be advantageous, along with previous experience of using stock control systems
Skills
Managing Upsell Activities, Sourcing, Supply Chain
About The Company
Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles
Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we\\\’ve grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.
Why Choose Dennisons?
Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it\\\’s sales, rentals, bodyshop services, or part supplies, you\\\’ll find an area that suits your skills and interests.
Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.
A Culture Rooted in Strong Ethics and Family Values: Over the decades, we\\\’ve maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.
A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers
Company Culture
Your Future with Dennisons
At Dennisons, we\\\’re not just a team; we\\\’re a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.
We believe our staff are our most valuable asset.
We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:
- Cycle to Work Scheme
- Access to a pension scheme with generous employer contributions
- Healthcare benefits
- Retail discount scheme
- Free on-site parking at all our sites
- Ongoing training and development opportunities and Volvo manufacturer training
- A friendly work atmosphere within a real team environment
- Long term career prospects
Company Benefits
At Dennison, you\\\’re more than just an employee; you\\\’re a vital part of a family that drives innovation in the commercial vehicle industry.
Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values.
Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector.
Join us, and become part of a story that values each individual\\\’s role in achieving collective success.
Salary
Not disclosed
Skills
Managing Upsell Activitie, Sourcing, Supply Chain
Benefits
Health insurance, Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs
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Parts Advisor (Dungannon) employer: Dennison Commercial Limited
Contact Detail:
Dennison Commercial Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor (Dungannon)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dennison Commercials. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Parts Advisor. Highlight your experience in customer service and parts management to really stand out.
✨Tip Number 3
Show off your personality! Dennison Commercials is all about teamwork and family values, so let your character shine through. Be friendly, approachable, and ready to engage with the interviewers. They want to see if you'll fit into their team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Parts Advisor (Dungannon)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to our legacy of excellence.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience, especially in parts advising or the commercial vehicle industry. We want to see how your skills align with what we do at Dennison Commercials!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Parts Advisor role at our Dungannon dealerpoint.
How to prepare for a job interview at Dennison Commercial Limited
✨Know Your Parts
Familiarise yourself with the parts and services offered by Dennison Commercials Ltd. Understanding the Volvo Truck & Bus range and common parts enquiries will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves dealing with customers face-to-face and over the phone, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in a sales or customer service context.
✨Demonstrate Team Spirit
Dennison values teamwork, so be ready to discuss how you've collaborated with others in past jobs. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your ability to work well with others.
✨Be Ready for Change
The job requires flexibility and adaptability. Think of examples from your past where you've successfully navigated change or adapted to new processes. This will show that you're not only self-motivated but also open to evolving with the business needs.