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- Tasks: Service and maintain specialist vehicles, ensuring peak performance and compliance.
- Company: Join Dennis Eagle, a leader in vehicle service with a commitment to inclusivity.
- Benefits: Enjoy 25 days holiday, enhanced pension, health plans, and continuous training opportunities.
- Why this job: Take your engineering skills on the road and make a real impact!
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance preferred; strong problem-solving skills required.
- Other info: Flexible hours, travel across the UK, and a supportive work environment await you.
The predicted salary is between 44000 - 48000 £ per year.
Location: Witham, CM8 3TH
Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday - Looking for flexibility? We offer 40-hour per week option
Salary: between £44,583.28 - £47,976.73 pa DOE (based on 45hpw)
Overview
Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team! This is a mobile role where you’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
Responsibilities
- Diagnose and repair faults on vehicle chassis and mounted equipment
- Carry out servicing and maintenance to a high standard
- Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
- Use diagnostic software and tools to identify and resolve issues
- Log all work using PDA software and maintain accurate service records
- Travel to customer sites across the UK, sometimes at short notice
- Maintain a clean and safe working environment at all times
- Communicate clearly with customers and provide excellent service
- Support health and safety practices and complete risk assessments as required
Ideal Candidate
- NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
- Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
- Strong diagnostic and fault-finding skills
- Knowledge of vehicle technology systems and compliance standards
- Comfortable working independently and managing your own workload
- Excellent communication and customer service skills
- Flexible with working hours and willing to travel
- General computer literacy and ability to complete technical documentation
- Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
If you’re ready to take your engineering career on the road, we’d love to hear from you! We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Field Service Engineer in Witham employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Witham
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios you might face as a Field Service Engineer. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! If you’ve got experience with diagnostic software or electric vehicles, make sure to highlight that in conversations. It’s all about showcasing what makes you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Field Service Engineer in Witham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your problem-solving abilities and technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you’re a great fit for our team. We love seeing candidates who can communicate clearly and show enthusiasm for delivering exceptional service.
Show Off Your Technical Skills: Since this role involves diagnosing and repairing vehicles, make sure to mention any specific tools or software you’re familiar with. We’re keen on candidates who can hit the ground running, so highlight your experience with vehicle technology systems!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t wait too long – this role could be filled at any time!
How to prepare for a job interview at Dennis Eagle UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy vehicle service and maintenance. Be prepared to discuss your experience with diagnostic tools and fault-finding techniques, as well as any specific vehicle technology systems you've worked with.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenging repairs or maintenance tasks in the past. Highlight your proactive approach and ability to think on your feet, especially when working independently at customer sites.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Think about how you can explain complex technical issues in simple terms, ensuring customers feel informed and valued.
✨Flexibility is Key
Be prepared to discuss your willingness to travel and adapt to varying work hours. Show that you're open to the demands of the job and can manage your workload effectively, even when faced with short notice travel requirements.