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- Tasks: Support a busy parts operation and deliver excellent service to customers.
- Company: Join Dennis Eagle, a leader in the automotive industry with a commitment to inclusivity.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and training opportunities.
- Why this job: Be part of a dynamic team where every day brings new challenges and learning.
- Qualifications: Strong customer service skills and a proactive attitude are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 31151 - 31151 £ per year.
Location: Based at Leeds (LS25 7BS) reporting to Warrington
Hours: 40 hours per week | between 07:30 and 17:00 Monday to Friday
Salary: Up to £31,151.65 pa DOE
Looking for a hands-on role where no two days are the same? We are seeking a proactive Parts Advisor to support a busy parts operation and deliver excellent service to both internal teams and external customers.
What You’ll Be Doing
- Handling incoming orders by phone, email and online platforms
- Picking, packing and dispatching parts accurately and efficiently
- Receiving goods-in, booking items into stock and organising storage
- Assisting with parts identification, quotations and general customer queries
- Managing warranty returns and supporting with occasional loading/unloading
- Providing updates on delivery times and ensuring smooth customer experience
What You’ll Bring
- Strong customer service skills and a confident telephone manner
- Experience within a parts or engineering/automotive environment (desirable)
- Ability to work flexibly as part of a team and adapt to department needs
- Good IT skills, including using Outlook
- Willingness to work at height and use warehouse equipment (training provided)
- A proactive, problem-solving attitude and commitment to seeing tasks through
We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Parts Advisor in Leeds employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dennis Eagle. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and any relevant experience in parts or automotive environments. Confidence is key!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples from your past where you've tackled challenges head-on. This will show that you have the proactive attitude they're looking for in a Parts Advisor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your strong customer service skills in your application. We want to see how you can bring a confident telephone manner and a proactive attitude to the role!
Tailor Your Experience: If you've got experience in a parts or automotive environment, shout about it! Even if you don’t tick every box, we value potential, so let us know how your background can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dennis Eagle UK
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will not only help you answer technical questions but also show your enthusiasm for the role. Brush up on any specific parts or brands mentioned in the job description.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or went the extra mile for a customer. This is crucial as the role involves handling customer queries and ensuring a smooth experience.
✨Show Your Problem-Solving Skills
Be ready to discuss how you approach challenges. Think of instances where you identified a problem and took proactive steps to resolve it. This aligns perfectly with the proactive, problem-solving attitude they’re looking for.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the parts department faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.