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For Companies At a Glance
- Tasks: Service, repair, and maintain specialist vehicles while delivering top-notch customer service.
- Company: Join Dennis Eagle, a leader in the motor vehicle manufacturing industry.
- Benefits: Enjoy 25 days holiday, enhanced pension, health support, and training opportunities.
- Why this job: Kickstart your engineering career with hands-on experience and growth potential.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance preferred; strong problem-solving skills required.
- Other info: Inclusive workplace celebrating diversity; we welcome applicants from all backgrounds.
The predicted salary is between 43992 - 46800 £ per year.
Overview
Role: Field Service Engineer
Location: Covering all of the Midlands, allocated to the Aldridge Service Centre
Hours: 45 hours per week, 08:00–17:30 Monday to Friday. A 40-hour per week option is available.
Salary: £43,992–£46,800 per annum DOE (based on 45 hours per week).
Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team!
This is a mobile role where you’ll service, repair, and maintain specialist vehicles at customer sites and in company workshops. You’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
Responsibilities
- Diagnose and repair faults on vehicle chassis and mounted equipment
- Carry out servicing and maintenance to a high standard
- Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
- Use diagnostic software and tools to identify and resolve issues
- Log all work using PDA software and maintain accurate service records
- Travel to customer sites across the UK, sometimes at short notice
- Maintain a clean and safe working environment at all times
- Communicate clearly with customers and provide excellent service
- Support health and safety practices and complete risk assessments as required
Ideal Candidate (Qualifications)
- NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
- Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
- Strong diagnostic and fault-finding skills
- Knowledge of vehicle technology systems and compliance standards
- Comfortable working independently and managing your own workload
- Excellent communication and customer service skills
- Flexible with working hours and willing to travel
- General computer literacy and ability to complete technical documentation
- Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
If you’re ready to take your engineering career on the road, we’d love to hear from you!
We welcome applicants from all backgrounds. We encourage you to apply even if you don’t meet every single requirement. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued.
Why You’ll Love Working Here
- 25 days holiday plus bank holidays (pro rata for 4-day weeks)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: 24-hour helpline for support with life’s challenges
- Health Shield Medical Cash Plan: cash back for medical expenses
- GP Anytime: 24/7 online access to GP services
- Training and Development: mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships
- Cycle to Work Scheme
- Care Concierge: assistance navigating the care system
- Occupational Health Support and Health Surveillance
- My Benefits Platform: discounts on goods and services
- Independent Free Mortgage Advice
Please note: this role may be filled at any time for the right candidate. Dennis Eagle is not a sponsoring organisation. The successful applicant must already have the right to work in the UK or be able to secure it independently.
If you\’d like to learn more about how we handle your information, please check our Job Applicant Privacy Notice.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Motor Vehicle Manufacturing
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Field Service Engineer (covering the Midlands) employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (covering the Midlands)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join relevant online forums. You never know who might have a lead on that perfect Field Service Engineer role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've solved problems in previous roles. This will help them see you as the proactive technician they need.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Field Service Engineer (covering the Midlands)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in vehicle maintenance and diagnostics makes you a perfect fit for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for problem-solving and customer service. Let us know why you're excited about joining our Aftermarket team and how you can contribute.
Show Off Your Technical Skills: Don’t forget to mention any specific technical skills or qualifications you have, like NVQ Level 3 or experience with electric vehicles. We love seeing candidates who are proactive and knowledgeable about the latest vehicle technology!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Dennis Eagle UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around vehicle technology systems and compliance standards. Be ready to discuss your experience with diagnostic software and tools, as well as any specific repairs or maintenance you've performed in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous roles. Think about specific challenges you've faced and how you approached them. This will demonstrate your proactive attitude and ability to think on your feet.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice how you would explain technical issues to someone without a technical background. Clear communication is key, so be ready to showcase your customer service skills during the interview.
✨Be Flexible and Ready to Travel
Highlight your willingness to travel and adapt to different working hours. The job requires mobility across the Midlands, so showing that you're comfortable with this aspect will make you a more attractive candidate.
