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- Tasks: Provide maintenance and support for specialist equipment across Birmingham.
- Company: Join Dennis Eagle, a leader in motor vehicle manufacturing with a commitment to inclusivity.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and flexible GP access.
- Why this job: Be part of a dynamic team that values your growth and celebrates diversity.
- Qualifications: 5+ years in heavy plant or waste management, NVQ Level 3 in engineering required.
- Other info: Open to all backgrounds; we encourage you to apply even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
2 weeks ago Be among the first 25 applicants
Job Title: Field Service Engineer Birmingham Area
Location: Birmingham (Please know that you will be reporting to Warrington and may be required to travel there from time to time)
Hours: 42.5 hours per week | between 07:30 and 16:00 Monday to Friday
Are you a skilled engineer with a proactive mindset and a passion for delivering exceptional service? As a Field Service Engineer, you’ll take your expertise on the road, providing high-quality maintenance, diagnostics, and technical support for specialist equipment across the Birmingham area. From fault-finding and repairs to customer training and compliance inspections, you’ll play a vital role in upholding operational excellence and customer satisfaction.
What You’ll Do
- Service and repair specialist equipment at customer sites
- Perform LOLER inspections and operator training
- Deliver outstanding customer service and technical support
- Maintain safety standards and accurate job documentation
- Support continuous improvement and uphold quality standards
What You’ll Need
- 5+ years’ experience in heavy plant or waste management equipment
- Strong diagnostic skills and ability to read schematics
- NVQ Level 3 or equivalent in engineering
- Excellent communication and customer service skills
- Full UK driving licence and willingness to travel
Ready to take your engineering career on the road? Apply now and be part of a team that keeps things moving.
We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life\’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
If you\’d like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.
Seniority level
- Seniority levelMid-Senior level
Employment type
- Employment typeFull-time
Job function
- Job functionInformation Technology
- IndustriesMotor Vehicle Manufacturing
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Field Service Engineer Birmingham Area employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Birmingham Area
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used in the Birmingham area. Research common issues and solutions related to heavy plant or waste management equipment, as this will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. Join relevant online forums or local engineering groups to gain insights into the role and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for technical questions by brushing up on your diagnostic skills and understanding of schematics. Being able to articulate your problem-solving process can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations with clients in the past. This will highlight your ability to maintain high standards of customer satisfaction, which is crucial for this role.
We think you need these skills to ace Field Service Engineer Birmingham Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in heavy plant or waste management equipment. Emphasise your diagnostic skills and any qualifications, such as NVQ Level 3 in engineering, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific examples of how you've provided technical support or training in previous roles, and express your enthusiasm for the Field Service Engineer position.
Highlight Soft Skills: In your application, don't forget to mention your excellent communication and customer service skills. These are crucial for the role, so provide examples of how you've successfully interacted with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Field Service Engineer.
How to prepare for a job interview at Dennis Eagle UK
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your strong diagnostic skills and ability to read schematics. Be prepared to discuss specific examples from your past experience where you've successfully diagnosed and repaired equipment.
✨Emphasise Customer Service Experience
This role requires excellent communication and customer service skills. Share instances where you've gone above and beyond for a customer, highlighting your proactive mindset and commitment to delivering exceptional service.
✨Prepare for Practical Scenarios
Expect to face practical scenarios or technical questions during the interview. Brush up on your knowledge of LOLER inspections and operator training, as these are key responsibilities in the role.
✨Demonstrate Willingness to Travel
Since the job involves travelling to different sites, express your willingness and flexibility regarding travel. Mention any previous experiences that required you to adapt to new environments or locations.