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- Tasks: As a Field Service Engineer, you'll diagnose and repair specialist vehicles on-site and in workshops.
- Company: Join Dennis Eagle, a leader in motor vehicle manufacturing, committed to quality and service.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and flexible working options.
- Why this job: This role offers hands-on experience, a supportive culture, and opportunities for personal growth.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance or equivalent is required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 42000 - 48000 £ per year.
3 days ago Be among the first 25 applicantsRole: Field Service Engineer
Location: Reading (you\’ll report/be allocated to the Croydon Service Centre)
Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00 Monday to Friday – Looking for flexibility? We offer 40-hour per week option
Salary: between £49,935.60 – £54,545.40 pa DOE (based on 45hpw)
Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We\’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team!
This is a mobile role where you\’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You\’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
Key Responsibilities
Diagnose and repair faults on vehicle chassis and mounted equipmentCarry out servicing and maintenance to a high standardPrepare vehicles for MOT inspections and ensure compliance with Department Of Transport specificationsUse diagnostic software and tools to identify and resolve issuesLog all work using PDA software and maintain accurate service recordsTravel to customer sites across the UK, sometimes at short noticeMaintain a clean and safe working environment at all timesCommunicate clearly with customers and provide excellent serviceSupport health and safety practices and complete risk assessments as required
Ideal Candidate
NVQ Level 3 or equivalent in Heavy Vehicle Service and MaintenancePrevious experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)Strong diagnostic and fault-finding skillsKnowledge of vehicle technology systems and compliance standardsComfortable working independently and managing your own workloadExcellent communication and customer service skillsFlexible with working hours and willing to travelGeneral computer literacy and ability to complete technical documentationExperience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
If you\’re ready to take your engineering career on the road, we\’d love to hear from you!
We welcome applicants from all backgrounds. Even if you don\’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why You\’ll Love Working Here
25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.Employee Assistance Programme: Access a 24-hour helpline for support with life\’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don\’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
If you\’d like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.Seniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Information TechnologyIndustries Motor Vehicle ManufacturingReferrals increase your chances of interviewing at Dennis Eagle UK by 2xGet notified about new Field Services Engineer jobs in Reading, England, United Kingdom .Reading, England, United Kingdom 1 day agoOxford, England, United Kingdom 1 month agoReading, England, United Kingdom 1 week agoEgham, England, United Kingdom 1 month agoReading, England, United Kingdom 6 days agoReading, England, United Kingdom 4 weeks agoEgham, England, United Kingdom £30,000.00-£45,000.00 1 month agoReading, England, United Kingdom 3 weeks agoOxford, England, United Kingdom 20 hours agoGuildford, England, United Kingdom 3 months agoOxford, England, United Kingdom 2 weeks agoNewbury, England, United Kingdom 3 days agoNewbury, England, United Kingdom 1 month agoReading, England, United Kingdom 3 weeks agoWest Byfleet, England, United Kingdom 2 weeks agoHigh Wycombe, England, United Kingdom 3 days agoEgham, England, United Kingdom 8 hours agoOxford, England, United Kingdom 2 weeks agoAmersham, England, United Kingdom 1 month agoAbingdon-On-Thames, England, United Kingdom 6 days agoOxford, England, United Kingdom 1 month agoFarnborough, England, United Kingdom 2 months agoReading, England, United Kingdom 2 weeks agoFarnborough, England, United Kingdom 2 hours agoMedical Field Service Engineer, MRI Imaging Systems Uxbridge, England, United Kingdom 2 weeks agoWe\’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Field Service Engineer employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest vehicle technology systems and compliance standards. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Field Service Engineers, especially those who have worked at Dennis Eagle. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare for potential technical assessments by practising diagnostic scenarios related to heavy vehicles. Being able to showcase your problem-solving skills in real-time can significantly boost your chances of landing the job.
✨Tip Number 4
Demonstrate your customer service skills during any interactions with the company. Since this role is customer-focused, showing that you can communicate effectively and provide excellent service will make you a standout candidate.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your diagnostic and fault-finding skills, as well as any experience with heavy vehicles or electric vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention specific examples from your past roles that demonstrate your ability to work independently and manage your workload effectively.
Highlight Relevant Qualifications: Clearly state your qualifications, such as NVQ Level 3 in Heavy Vehicle Service and Maintenance. If you have additional certifications like IRTEC or an HGV Class 2 licence, make sure to include those as well.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work as a Field Service Engineer. Mention how you align with the company's values and your eagerness to contribute to their Aftermarket team.
How to prepare for a job interview at Dennis Eagle UK
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with vehicle diagnostics, repairs, and maintenance. Bring examples of past work or challenges you've overcome to highlight your problem-solving abilities.
✨Emphasise Customer Service
This role requires excellent communication and customer service skills. During the interview, share experiences where you successfully interacted with customers, resolved their issues, or received positive feedback. This will show that you understand the importance of customer satisfaction in your work.
✨Demonstrate Flexibility and Independence
Since this is a mobile role, it's crucial to convey your ability to work independently and manage your own schedule. Discuss any previous experiences where you had to adapt to changing circumstances or travel on short notice, showcasing your flexibility and reliability.
✨Prepare for Technical Questions
Expect technical questions related to vehicle technology systems and compliance standards. Brush up on relevant knowledge and be ready to explain how you would approach diagnosing and repairing faults. This preparation will help you feel more confident and capable during the interview.
