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- Tasks: Travel to customer sites, manage stock, and build relationships.
- Company: Join Dennis Eagle, a leader in motor vehicle manufacturing.
- Benefits: Enjoy 25 days holiday, enhanced pension, and health cash plan.
- Why this job: Be the face of our team, enjoy freedom on the road, and make an impact.
- Qualifications: Confident communicator with a passion for customer service and detail-oriented.
- Other info: Open to all backgrounds; we value potential and support your growth.
The predicted salary is between 24000 - 33000 £ per year.
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Role: Field-Based Parts Advisor
Location: although your base will be our Head Office in Warwick, you\’ll be required to travel extensively
Hours: 40 hours per week | between 08:00 and 17:00 Monday to Friday
Salary: up to £33,000 pa DOE
Are you passionate about customer service and parts management? Join us as a Field-Based Parts Advisor, where you\’ll be the face of our parts team—travelling frequently to customer sites across the UK to deliver expert support and build lasting relationships.
What You\’ll Do
- Visit customer sites to help identify and order the correct parts.
- Manage and audit our stock held at customer locations.
- Use our warehouse system to track inventory, returns, and adjustments.
- Collect and report competitor insights to help shape our strategy.
- Drive business growth by spotting opportunities and acting on customer needs.
What We\’re Looking For
- A confident communicator with a knack for building rapport.
- Someone who thrives on the road and enjoys face-to-face customer interaction.
- Organised and proactive, with a keen eye for detail and data.
You’ll play a key role in strengthening our customer relationships and boosting parts sales, all while enjoying the freedom of a field-based role and the support of a collaborative team.
We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life\’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
If you\’d like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Motor Vehicle Manufacturing
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Field-Based Parts Advisor employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field-Based Parts Advisor
✨Tip Number 1
Familiarise yourself with the parts management industry and the specific products that Dennis Eagle offers. Understanding their inventory and how it relates to customer needs will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Dennis Eagle on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills through real-life examples. Think of situations where you've successfully built rapport with clients or resolved issues, as this will be crucial in a field-based role.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experience managing stock or inventory. Being able to articulate how you’ve effectively tracked and reported on stock levels will set you apart from other candidates.
We think you need these skills to ace Field-Based Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and parts management. Use specific examples that demonstrate your ability to build relationships and manage inventory effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your enthusiasm for face-to-face customer interaction and how your skills align with the job requirements.
Showcase Your Communication Skills: Since the role requires confident communication, consider including examples of how you've successfully interacted with customers or resolved issues in previous positions.
Highlight Your Organisational Skills: Emphasise your organisational abilities by providing examples of how you have managed stock or data in past roles. This will show that you are proactive and detail-oriented, which is crucial for this position.
How to prepare for a job interview at Dennis Eagle UK
✨Show Your Customer Service Skills
As a Field-Based Parts Advisor, you'll be the face of the company. Be prepared to share examples of how you've successfully handled customer interactions in the past, showcasing your ability to build rapport and provide excellent service.
✨Demonstrate Organisational Skills
This role requires managing stock and inventory at various locations. Highlight your organisational skills by discussing any relevant experience you have with inventory management or data tracking, and how you ensure accuracy in your work.
✨Be Ready to Discuss Competitor Insights
Understanding the competitive landscape is crucial for driving business growth. Prepare to talk about how you gather and analyse competitor information, and how this knowledge can help shape strategies for success in the role.
✨Emphasise Your Proactive Nature
The job involves spotting opportunities and acting on customer needs. Share instances where you've taken initiative in previous roles, demonstrating your proactive approach to problem-solving and customer engagement.
