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- Tasks: Support daily operations and lead a high-performing team in a busy Service Centre.
- Company: Join Dennis Eagle, a company committed to inclusivity and employee growth.
- Benefits: Enjoy 25 days holiday, enhanced pension, health plans, and training opportunities.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong leadership skills and experience in a commercial vehicle workshop preferred.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 48500 - 50350 £ per year.
Location: Croydon, CR0 4YL
Hours: 40 hours per week | between 06:00 - 18:00 Monday to Friday
Salary: between £48,500 - £50,350 pa DOE
Ready to take the next step in your career and help lead a high‑performing Service Centre? We’re looking for an Assistant Service Centre Manager who can bring energy, organisation, and strong people skills to a busy operational environment.
What You’ll Be Doing
- Supporting the day‑to‑day running of the Service Centre to ensure smooth, efficient operations.
- Delivering excellent customer service and building strong relationships with customers.
- Driving quality, safety, and productivity across the workshop.
- Leading and supporting the team—motivating, guiding, and helping them perform at their best.
- Identifying opportunities to improve efficiency, reduce costs, and enhance service delivery.
- Ensuring compliance with all operational, safety, and environmental standards.
What You’ll Bring
- Strong leadership and team‑building skills.
- Experience in a commercial vehicle workshop or similar environment.
- Clear communication, confident decision‑making, and a proactive mindset.
- The ability to stay organised, prioritise effectively, and maintain high standards under pressure.
- Flexibility to meet operational needs, including occasional travel.
We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role. At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on‑demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well‑being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Assistant Service Centre Manager in Croydon employer: Dennis Eagle UK
Contact Detail:
Dennis Eagle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Centre Manager in Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Dennis Eagle. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and team management. Think about your past experiences and how they align with the role of Assistant Service Centre Manager. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your people skills! During the interview, highlight your ability to build strong relationships with customers and your team. Share specific examples of how you've motivated others or improved service delivery in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a few thoughtful questions ready about the role or the company. This shows your enthusiasm and helps you determine if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Service Centre Manager in Croydon
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership and team-building skills. We want to see how you've motivated and guided teams in the past, so share specific examples that showcase your ability to lead effectively.
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the role of Assistant Service Centre Manager. Mention any relevant experience in a commercial vehicle workshop or similar environments, as this will help us see how you fit into our team.
Communicate Clearly: Clear communication is key! Make sure your application is well-structured and easy to read. Use straightforward language to convey your thoughts, and don’t forget to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Dennis Eagle UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Service Centre Manager. Familiarise yourself with the key tasks like supporting day-to-day operations and delivering excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Since this role requires strong leadership and team-building skills, prepare examples from your past experiences where you've successfully motivated and guided a team. Be ready to discuss how you can apply these skills to enhance productivity and safety in the workshop.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations where you identified opportunities for improvement or handled challenges effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the Service Centre is currently facing. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.