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- Tasks: Service and maintain specialist vehicles, ensuring peak performance and compliance.
- Company: Join Dennis Eagle, a leader in vehicle engineering with a commitment to inclusivity.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and ongoing training.
- Why this job: Take your engineering skills on the road and make a real impact.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance preferred; strong diagnostic skills required.
- Other info: Flexible hours, supportive environment, and opportunities for career growth.
The predicted salary is between 49935 - 54545 £ per year.
Field Service EngineerLocation: High wycombeRole: Field Service EngineerLocation: High Wycombe (you\’ll report/be allocated to the Croydon Service Centre)Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00 Monday to Friday –Looking for flexibility? We offer 40-hour per week optionSalary: between £49,935.60 – £54,545.40 pa DOE (based on 45hpw)
Are you a skilled technician with a passion for problem-solving and delivering exceptional service? Were looking for a proactive and customer-focusedField Service Engineerto join our Aftermarket team!
This is a mobile role where youll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. Youll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
Field Service EngineerKey Responsibilities:
- Diagnose and repair faults on vehicle chassis and mounted equipment
- Carry out servicing and maintenance to a high standard
- Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
- Use diagnostic software and tools to identify and resolve issues
- Log all work using PDA software and maintain accurate service records
- Travel to customer sites across the UK, sometimes at short notice
- Maintain a clean and safe working environment at all times
- Communicate clearly with customers and provide excellent service
- Support health and safety practices and complete risk assessments as required
Field Service EngineerIdeal Candidate:
- NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
- Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
- Strong diagnostic and fault-finding skills
- Knowledge of vehicle technology systems and compliance standards
- Comfortable working independently and managing your own workload
- Excellent communication and customer service skills
- Flexible with working hours and willing to travel
- General computer literacy and ability to complete technical documentation
- Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
If youre ready to take your engineering career on the road as aField Service Engineer, wed love to hear from you!
We welcome applicants from all backgrounds. Even if you dont meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why Youll Love Working Here as aField Service Engineer:
- 25 days holiday plus Bank Holidays:this isbased on a 5 day working week(pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit:The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme:Access a 24-hour helpline for support with life\’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan:All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime:Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development:We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme:Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge:Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance:Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform:Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice:Receive free, independent advice on mortgages to help you make informed decisions.
Please dont delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
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Field Service Engineer employer: Dennis Eagle Ltd
Contact Detail:
Dennis Eagle Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to Field Service Engineering. Think about how you can showcase your problem-solving skills and customer service experience – these are key in this role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Dennis Eagle and tailor your approach to show why you’d be a great fit for us!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience in your application. We want to see how your background aligns with the Field Service Engineer role, so don’t hold back on showcasing your diagnostic and fault-finding abilities!
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re genuinely interested in the position and have done your homework.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Dennis Eagle Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy vehicle service and maintenance. Be prepared to discuss your experience with diagnostic tools and fault-finding techniques, as well as any specific vehicle technology systems you've worked with.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenging repairs or maintenance tasks in the past. Highlight your proactive approach and ability to think on your feet, especially when working independently at customer sites.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Think about how you can explain complex technical issues in simple terms, ensuring customers feel informed and valued.
✨Be Flexible and Open-Minded
The job requires travel and sometimes short notice for site visits, so express your willingness to adapt to changing schedules. Show that you're not just looking for a job, but are genuinely excited about the opportunity to grow and contribute to the team.
