Field Service Engineer

Field Service Engineer

Slough Full-Time 42000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Engineer, you'll diagnose and repair vehicles while providing top-notch customer service.
  • Company: Join Dennis Eagle, a leader in vehicle servicing with a commitment to inclusivity and employee growth.
  • Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and flexible working options.
  • Why this job: This role offers hands-on experience, travel opportunities, and a supportive work culture.
  • Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance is required; experience in a similar role is a plus.
  • Other info: We welcome diverse applicants and guarantee interviews for disabled candidates meeting minimum criteria.

The predicted salary is between 42000 - 48000 £ per year.

Field Service EngineerLocation: ReadingRole: Field Service EngineerLocation: Reading (you\’ll report/be allocated to the Croydon Service Centre)Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00 Monday to Friday –Looking for flexibility? We offer 40-hour per week optionSalary: between £49,935.60 – £54,545.40 pa DOE (based on 45hpw)

Are you a skilled technician with a passion for prob…

Field Service Engineer employer: Dennis Eagle Ltd

At Dennis Eagle, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee growth. As a Field Service Engineer based in Reading, you'll enjoy competitive benefits such as 25 days of holiday, an enhanced pension scheme, and access to comprehensive health support services, all while working in a role that empowers you to make a real impact in the community. Join us and take advantage of our commitment to your professional development and well-being, ensuring you thrive both personally and professionally.
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Contact Detail:

Dennis Eagle Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the latest vehicle technology systems and compliance standards. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Highlight any experience you have with electric vehicles or relevant qualifications like IRTEC. These skills are increasingly valuable and can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully diagnosed and repaired faults in previous roles. Real-life scenarios can showcase your problem-solving abilities and technical expertise.

✨Tip Number 4

Emphasise your flexibility and willingness to travel, as this role requires mobility across the UK. Being open about your availability can make you a more attractive candidate.

We think you need these skills to ace Field Service Engineer

NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
Strong diagnostic and fault-finding skills
Knowledge of vehicle technology systems
Understanding of compliance standards
Excellent communication skills
Customer service orientation
Ability to work independently
General computer literacy
Experience with diagnostic software and tools
Ability to log work using PDA software
Flexibility with working hours
Willingness to travel across the UK
Health and safety awareness
Experience with electric vehicles (desirable)
IRTEC qualification (desirable)
HGV Class 2 licence (desirable)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role. Emphasise your diagnostic and fault-finding skills, as well as any experience with heavy vehicles or electric vehicles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention specific examples from your previous roles that demonstrate your ability to work independently and manage your workload effectively.

Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 3 in Heavy Vehicle Service and Maintenance. If you have additional certifications like IRTEC or an HGV Class 2 licence, make sure to include those as well.

Showcase Communication Skills: Since excellent communication is key in this role, provide examples of how you've successfully interacted with customers in the past. This could be through resolving issues or providing exceptional service during your previous jobs.

How to prepare for a job interview at Dennis Eagle Ltd

✨Showcase Your Technical Skills

As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with vehicle diagnostics, fault-finding, and maintenance. Bring examples of past challenges you've solved and how you approached them.

✨Emphasise Customer Service

This role requires excellent communication and customer service skills. Share specific instances where you've gone above and beyond for a customer or resolved a difficult situation. Highlight your ability to communicate clearly and effectively with clients.

✨Demonstrate Flexibility and Independence

Since this is a mobile role, it's important to show that you're comfortable working independently and managing your own schedule. Discuss any previous experiences where you've had to adapt quickly to changing circumstances or travel on short notice.

✨Prepare Questions About the Role

Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Field Service Engineer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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