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- Tasks: As a Field Service Engineer, you'll diagnose and repair vehicles while providing top-notch customer service.
- Company: Join Dennis Eagle, a leader in vehicle servicing with a commitment to inclusivity and employee growth.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and flexible working options.
- Why this job: This role offers hands-on experience, travel opportunities, and a supportive work culture that values diversity.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance or equivalent; previous experience preferred.
- Other info: We welcome applicants from all backgrounds and guarantee interviews for disabled candidates meeting criteria.
The predicted salary is between 49936 - 54545 £ per year.
Field Service EngineerLocation: ReadingRole: Field Service EngineerLocation: Reading (you\’ll report/be allocated to the Croydon Service Centre)Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00 Monday to Friday –Looking for flexibility? We offer 40-hour per week optionSalary: between £49,935.60 – £54,545.40 pa DOE (based on 45hpw)
Are you a skilled technician with a passion for prob…
Field Service Engineer employer: Dennis Eagle Ltd
Contact Detail:
Dennis Eagle Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest vehicle technology systems and compliance standards. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Highlight any experience you have with electric vehicles or relevant qualifications like IRTEC. These skills are increasingly valuable and can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully diagnosed and repaired faults in previous roles. Real-life scenarios can showcase your problem-solving abilities and technical expertise.
✨Tip Number 4
Emphasise your customer service skills and ability to communicate effectively with clients. Being a Field Service Engineer means you'll be interacting with customers regularly, so showcasing this skill is crucial.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role. Emphasise your diagnostic and fault-finding skills, as well as any experience with heavy vehicles or electric vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention specific examples from your previous roles that demonstrate your ability to work independently and manage your workload effectively.
Highlight Relevant Qualifications: Clearly state your qualifications, such as NVQ Level 3 in Heavy Vehicle Service and Maintenance. If you have additional certifications like IRTEC or an HGV Class 2 licence, make sure to include those as well.
Showcase Your Communication Skills: Since excellent communication is key in this role, provide examples of how you've successfully interacted with customers in the past. This could be through resolving issues or providing exceptional service during your previous jobs.
How to prepare for a job interview at Dennis Eagle Ltd
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with vehicle diagnostics, repairs, and maintenance. Bring examples of past work or challenges you've overcome to highlight your problem-solving abilities.
✨Emphasise Customer Service
This role requires excellent communication and customer service skills. Share specific instances where you've successfully interacted with customers, resolved their issues, or provided exceptional service. This will show that you understand the importance of customer satisfaction in your role.
✨Be Ready for Practical Questions
Expect practical questions related to vehicle technology systems and compliance standards. Brush up on relevant regulations and be ready to explain how you would handle specific scenarios, such as preparing vehicles for MOT inspections or using diagnostic software.
✨Demonstrate Flexibility and Independence
Since this is a mobile role, it's crucial to convey your ability to work independently and manage your own workload. Discuss your experiences with travelling to customer sites and how you adapt to changing schedules or unexpected challenges.
