Technical Support Engineer in Altrincham

Responsibilities

• Handle technical enquiries from customers and internal teams.
• Deliver remote diagnostics using digital tools.
• Provide clear technical guidance, work instructions, and service bulletins.
• Collaborate across teams to boost first-time fix rates.
• Support health & safety best practices.

Communication

• Ability to communicate confidently at a technical level.

Knowledge/Expertise

• Strong engineering background and solid experience resolving technical issues.
• Understanding of electrical, pneumatic, and hydraulic systems (desirable).
• Ability to read technical drawings and create clear documentation.

Innovation

• Excellent IT skills and great time management.

Business Impact

• Relevant engineering qualification (Level 3 or equivalent).

About the Employer

Contek Recruitment are working on behalf of our client who are a prestigious UK-based manufacturer of refuse collection vehicles (RCVs). They have been a cornerstone in the industry since 1907. Specialising in designing and building safety-focused chassis, bodies, and bin lifts for waste and recycling. They produce over 1,000 units annually, and the company offers comprehensive solutions for urban environments.

Role Details

The role offers a competitive salary between £40,000 – £45,000 per annum, depending on experience, with standard working hours from Monday to Friday, 07:00 – 17:00.

Why This Role Stands Out

• Be part of a historic and innovative company with over a century of expertise.
• Engage in a role that prioritises safety and sustainability.
• Work with cutting-edge technology in the field of refuse collection.
• Collaborate with a dynamic and supportive team.
• Drive continuous improvement in technical support processes.