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For Companies REPORTS TO: Reception Team Supervisor and Patient Services Manager
HOURS: Part-time hours available, Monday – Friday, between 7.30am – 6.00pm
Job Summary
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities
Administration
- Maintain thorough knowledge of all Practice procedures.
- Work in accordance with written protocols.
Reception
- Greet and receive patients consulting with members of the practice team.
- Hand completed repeat prescriptions to patients and verify names and addresses.
- Cover all reception positions as necessary.
Appointments
- Process appointment requests for same-day and future appointments via telephone and in person.
- Handle visit requests appropriately.
Computer
- Register new patients, including data entry and updating medical records.
- Process patient address changes in the computer system.
- Manage repeat prescription requests following practice guidelines.
Telephone
- Maintain a working knowledge of the telephone system during and after hours.
Other Tasks
- Ensure building security by understanding doors, windows, and alarm systems.
- Perform any other tasks assigned by managers.
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Medical Receptionist employer: Denmark Street Surgery
As a Medical Receptionist at our practice, you will be part of a supportive and friendly team dedicated to providing exceptional patient care. We offer flexible part-time hours that allow for a healthy work-life balance, alongside opportunities for professional development within the healthcare sector. Our welcoming environment fosters collaboration and growth, making it an ideal place for those seeking meaningful employment in a community-focused setting.
Contact Detail:
Denmark Street Surgery Recruiting Team
