At a Glance
- Tasks: Manage import/export documentation and coordinate shipments for customer satisfaction.
- Company: Join a dynamic, internationally focused organisation with a supportive culture.
- Benefits: Enjoy a 9-day fortnight, competitive salary, and a healthy work/life balance.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Be a key player in optimising shipping processes and enhancing customer experience.
- Qualifications: Experience in import/export coordination and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Benefits:
- 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off promoting a healthy work/life balance.
- A supportive and friendly working environment.
- Opportunity to contribute to a dynamic and internationally focused organisation.
- Competitive starting salary.
- Full time and Permanent position.
The Company you will be working for:
MTrec Recruitment are proudly representing our industry leading client on their search for an experienced Import/Export Coordinator to join their team on a full time and permanent basis. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner. The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis.
The Role you will be doing:
- Prepare and manage all export and import documentation on a daily basis.
- Liaise closely with international distributors, agents, overseas offices, and freight forwarders.
- Respond promptly to telephone and email enquiries, providing accurate and timely information.
- Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact.
- Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs.
- Collaborate with production teams to align shipping schedules with customer needs.
- Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required.
- Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation.
- Ensure invoices and associated documentation meet all customer and regulatory requirements.
- Coordinate customer returns where necessary.
- Support the development and monitoring of KPIs to drive continuous improvement within the shipping department.
About You:
- Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment.
- Strong working knowledge of export documentation, international shipping processes, and compliance requirements.
- Excellent communication skills with the ability to build effective working relationships across multiple stakeholders.
- Calm and organised approach, with the ability to work under pressure and meet deadlines.
- Strong time management skills and a proactive, solution-focused mindset.
- Competent in Microsoft Office applications and experienced in using ERP.
Import/Export Coordinator employer: Denise La Grassa
MTrec Recruitment offers an exceptional working environment for the Import/Export Coordinator role, featuring a 9-day fortnight arrangement that promotes a healthy work/life balance. Employees benefit from a supportive culture, competitive salaries, and opportunities for professional growth within a dynamic, internationally focused organisation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Import/Export Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the import/export industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of export regulations and shipping processes. Be ready to discuss how you've handled compliance issues in the past, as this will show you're the right fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and work culture preferences. Check out our website for opportunities that offer a supportive environment and a healthy work/life balance, just like the one mentioned in the job description.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Import/Export Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import/Export Coordinator role. Highlight your experience with export documentation and international shipping processes, as these are key for us. Use specific examples that showcase your skills in managing shipments and liaising with stakeholders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive approach and how you can contribute to maximising customer satisfaction and optimising shipping costs. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you've built effective working relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our supportive and friendly environment!
How to prepare for a job interview at Denise La Grassa
✨Know Your Stuff
Make sure you brush up on your knowledge of import/export documentation and international shipping processes. Familiarise yourself with the specific regulations relevant to the role, as this will show that you're proactive and serious about compliance.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully built relationships or resolved issues through effective communication.
✨Be Organised and Calm
The job can get hectic, so it's important to convey your calm and organised approach. Share experiences where you've managed tight deadlines or handled pressure well, highlighting your time management skills.
✨Demonstrate Your Tech Savvy
As you'll need to develop proficiency in internal business systems (ERP), be ready to discuss your experience with similar software. If you have examples of how you've used technology to improve processes or efficiency, make sure to mention them!
