Import/Export Coordinator

The Company Benefits and Rewards on Offer;

• You will be working for a highly successful company.
• Friendly and supportive working environment.
• Continuous development opportunities.
• Monday to Friday working schedule, no weekends!
• A permanent contract from day one.
• Competitive salary.

The Company you will work for;

Mtrec Commercial is proudly representing our highly established and successful client in their search for an experienced Import/Export Coordinator to join the company as soon as possible. If you have the required skills and experience, please apply for an immediate response!

The Role you will be doing;

• Review schedules and facilitate the release of customer sales orders and associated documentation.
• Manage commodity and tariff code administration.
• Facilitate the shipping of customer orders both domestically and internationally using couriers, freight forwarders, customer intermediaries, and portals.
• Assist with Customs Clearance processes.
• Respond to queries related to Contracts, Sales, Customer Services, Quality, Purchasing, and Accounts.
• Provide information and prepare progress reports as required by the management team.
• Manage export licensing and compliance.
• Support activities for UK government departments, including Export Control and the Department for International Trade.
• Facilitate claims with couriers and freight forwarders.
• Troubleshoot and resolve operational support issues.
• Maintain record keeping and archiving.
• Track process quality issues that may prevent on-time delivery.
• Support improvement programs for the company\’s Quality, Health, Safety & Environmental management systems.

The role is based on general office hours, Monday to Friday.

About you;

• Well-organized with strong administrative and IT skills.
• High level of numeracy.
• Excellent organizational skills with the ability to multitask to meet deadlines and targets.
• Proficient in using multiple applications and computer literate.
• Previous experience and understanding of customs processes such as import/export declarations, VA, tariff codes, commercial invoices, Incoterms, and harmonized tariff codes.
• Self-starter able to prioritize work based on customer due dates.
• Strong customer service skills and excellent communication abilities.
• Problem-solving skills.
• At least 2 years of experience in domestic and international shipping.
• Experience with courier, freight forwarder, and customer portals.

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