Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Community Mental Health Team with coordination and administrative tasks.
- Company: Join a leading health service provider in the North East of England.
- Benefits: Enjoy regular supervision, career development, and NHS-standard benefits.
- Other info: Be part of a supportive environment with diverse staff networks.
- Why this job: Make a real difference in mental health while developing your skills.
- Qualifications: Attention to detail, strong communication skills, and a caring approach are essential.
The predicted salary is between 23970 - 28600 £ per year.
We are looking to employ a hard working individual who will work as a Service Administrator within our Older Persons Mental Health service. You will be responsible for directly supporting the Community Mental Health Team to ensure that the day to day co-ordination and administrative support is delivered in a timely and professional manner. You will play a key role in co‑ordination and planning, and will be required to provide a comprehensive administrative service across a range of activities with focus on dealing with patients and their families, telephone calls, typing and data entry.
You must be confident and able to work with minimal supervision, demonstrating the ability to use initiative. You should have an eye for detail and a high degree of accuracy – taking pride in the work you do. You should be able to prioritise your own workload and communicate in a clear and effective manner with service users, families, and colleagues both internally and externally to the service. The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. In return, we will offer a supportive environment for you to develop and grow. You will receive regular supervision and opportunities to develop your skillset. Previous experience of working within the NHS is desirable but not essential, as full induction will be provided.
Key Responsibilities- Support and assist the team manager to successfully deliver all activities relating to the day-to-day business of the team including coordination of referrals, triage, duty, general administration and data entry.
- Responsible for the development and delivery of high-quality administration processes to aid the delivery of safe and effective clinical services in a community setting.
- Respond to external and internal telephone enquiries and take appropriate action.
- Exercise excellent communication skills with a wide range of stakeholders.
- Respond and manage any e‑mail queries and requests for meetings on behalf of the team.
- Schedule appointments and resolve conflicting diary appointments.
- Daily use of EMIS Community module.
- Deal with and collate data.
- Work with limited supervision using own initiative.
- Be aware of the priorities and needs of the team and assist in achieving all deadlines.
- Maintain a courteous helpful attitude and respect confidentiality.
- High attention to detail and accuracy.
- Good organisational and time management skills.
- Excellent written and verbal communication skills.
- Confidence to work independently with limited supervision.
- Experience with EMIS Community module is an advantage.
- Understanding of mental health or relevant experience preferred.
- Regular supervision and career development opportunities.
- Supportive work environment.
- Benefits consistent with NHS standards.
Service Administrator - Community Mental Health Team employer: DenialHost
Contact Detail:
DenialHost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator - Community Mental Health Team
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Community Mental Health Team. Understanding their values and how they operate will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and mental health. Think about examples from your past experiences that showcase your skills in organisation and communication.
✨Tip Number 3
Show your passion! When discussing your interest in the role, highlight your commitment to supporting mental health services. Let them see that you genuinely care about making a difference in people's lives.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your details reach the right people and show your enthusiasm for joining our team.
We think you need these skills to ace Service Administrator - Community Mental Health Team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique strengths to our Community Mental Health Team!
Showcase Your Communication Skills: Since you'll be dealing with patients, families, and colleagues, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your Attention to Detail: Given the importance of accuracy in this role, make sure to emphasise your attention to detail in your application. Share examples of how you've successfully managed tasks that required precision and care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we review candidates!
How to prepare for a job interview at DenialHost
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Administrator in the Community Mental Health Team. Familiarise yourself with the key tasks mentioned in the job description, such as coordination of referrals and data entry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since you'll be dealing with patients, families, and colleagues, it's crucial to highlight your communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations. This will reassure the interviewers that you can handle the diverse range of stakeholders you'll encounter.
✨Demonstrate Your Attention to Detail
Given the emphasis on accuracy in the job description, be ready to discuss how you ensure high-quality work. You could mention specific tools or methods you use to maintain accuracy in your tasks. Perhaps share a story where your attention to detail made a significant difference in your previous work.
✨Prepare Questions About the Team and Environment
Interviews are a two-way street, so come prepared with questions about the team dynamics and the supportive environment mentioned in the job description. Asking insightful questions not only shows your interest but also helps you gauge if the workplace aligns with your values and career goals.