At a Glance
- Tasks: Lead commercial strategy for retail, hospitality, events, and venue hire at OneRen.
- Company: Join OneRen, a charitable trust revitalising cultural experiences in Renfrewshire.
- Benefits: Competitive salary, hybrid work, generous leave, and access to wellness support.
- Other info: Exciting opportunity with potential for permanent role and career development.
- Why this job: Shape the future of Paisley's cultural scene and drive impactful change.
- Qualifications: Proven experience in leading commercial operations and driving income growth.
The opportunity you've been waiting for. Paisley Town Hall has reopened. Paisley Arts Centre is live. Paisley Museum Reimagined is next. OneRen has made significant capital investments in its venues and the ambition is clear. What's needed now is the commercial leader who can turn that infrastructure into a thriving, financially sustainable operation. This is a senior role with real scope.
You will lead the commercial strategy across retail, hospitality, events, venue hire, and box office. You will shape how audiences experience OneRen's venues and influence how Paisley and Renfrewshire are perceived locally, nationally, and internationally.
How you'll make your mark
- You will lead the Commercial Development Team and take ownership of delivering income growth across every strand of OneRen's commercial activity.
- Build and deliver annual commercial business plans that meet financial and audience targets across retail, hospitality, events, and venue hire.
- Drive revenue growth across the newly opened Paisley Town Hall and Paisley Arts Centre, and support the reopening of Paisley Museum Reimagined.
- Identify and implement commercial opportunities that increase visitor spend, improve conversion rates, and attract new audiences.
- Work alongside the Strategic Operations Manager and Marketing Team to integrate commercial, operational, and audience development activity.
- Negotiate and review commercial contracts with suppliers and partners to maximise return to the organisation.
- Report regularly to senior leadership on commercial performance against strategy, budgets, and KPIs.
What you bring
- Proven senior experience leading commercial operations in a complex organisation with both commercial and public-benefit objectives.
- A track record of income growth across multi-channel environments: retail, hospitality, events, or venue-based operations.
- Strong financial acumen, with experience of budgeting, forecasting, and delivering against agreed KPIs.
- Confident in procurement, third-party relationship management, and contract negotiation.
- An effective people leader who can motivate a team and influence at a senior level.
What's in it for you
- Salary: £70,245 to £74,624 (Grade 13)
- Contract: Temporary for 12 months with view to going permanent, 37 hours per week
- Location: Hybrid, based at OneRen Central Office, Paisley
- 21 days annual leave plus 12 public holidays, with service-linked increases
- Option to purchase up to 5 additional days' leave
- Access to Strathclyde Pension Fund (employee contribution 7.9%, employer 17.5%)
- Free or discounted access to OneRen leisure facilities for you and up to two nominated friends or family members
- Access to occupational health, physiotherapy, CBT, and mental health support via Time for Thriving
- Discounts with local and national retailers via the employee benefits platform
- Discount on food and beverages at OneRen venue cafes
A Bit More About OneRen
OneRen is a charitable trust operating across Renfrewshire, delivering cultural, leisure, and sporting opportunities for communities of all backgrounds. Its portfolio includes theatres, museums, arts centres, leisure facilities, and a growing events programme. Having completed significant capital investment in its flagship venues, OneRen is now focused on maximising the commercial and cultural potential of those assets with this role sitting at the heart of that ambition.
Head of Commercial Business & Major Events in Paisley employer: Denholm Associates
OneRen is an exceptional employer, offering a unique opportunity to lead the commercial strategy of newly revitalised venues in Paisley. With a strong focus on employee well-being, including generous leave options, access to health support, and discounts at local retailers, OneRen fosters a collaborative work culture that prioritises professional growth and community impact. Join us in shaping the cultural landscape of Renfrewshire while enjoying a fulfilling career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial Business & Major Events in Paisley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Denholm Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Denholm Associates
Don't be shy about reaching out to Denholm Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Commercial Business & Major Events in Paisley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Denholm Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Denholm Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
