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For Companies At a Glance
- Tasks: Lead training initiatives and design impactful learning programmes for a dynamic team.
- Company: Established organisation in Edinburgh focused on capability and performance.
- Benefits: High visibility, strong stakeholder engagement, and a supportive learning environment.
- Why this job: Make a real difference in learning and development with measurable impact.
- Qualifications: Experience in L&D, strong facilitation skills, and a coaching mindset.
- Other info: Opportunity for growth and influence within a customer-focused organisation.
The predicted salary is between 30000 - 50000 £ per year.
We're working with a well-established organisation in Edinburgh to appoint a Learning & Development Adviser to play a key role in building capability, performance, and confidence across the business. This is a hands-on, high-impact L&D role for someone who enjoys being close to the operation, working with managers, and seeing the direct results of their work. You won't be sitting behind a desk designing theory-based programmes. You'll be embedded in the business, shaping how people learn, develop, and deliver for customers.
The Role
- Lead training needs analysis across operational and corporate teams
- Design and deliver high-quality learning programmes, both classroom and blended
- Own and continuously improve induction and onboarding
- Support managers to develop their people through coaching and capability frameworks
- Deliver customer service, systems, and soft skills training
- Work closely with external training partners
- Measure training effectiveness and report on ROI
- Maintain accurate learning records and governance standards
- Adapt programmes based on feedback and performance data
This role is primarily on-site to ensure strong relationships and real business impact, with some flexibility built in where operationally possible.
About You
You'll be an experienced L&D professional who enjoys combining delivery, design, and stakeholder engagement. You'll bring:
- Proven experience in a training or learning & development role
- Strong classroom and facilitation skills
- A coaching mindset with excellent communication ability
- Experience working in operational, customer, or service-led environments
- Confidence using systems and digital tools to support learning
- The ability to influence managers and challenge constructively
- A practical, solutions-focused approach
- Experience in regulated, contact centre, utilities, or customer service environments is highly desirable, but not essential.
Why Apply?
This is a rare opportunity to take real ownership of learning and development within a complex, customer-focused organisation. You'll benefit from:
- High visibility across the business
- Strong stakeholder engagement
- Genuine influence over capability and performance
- A role where your work delivers measurable impact
- A supportive environment that values learning and improvement
Location & Working Pattern
Based in Edinburgh, predominantly on-site due to business needs, with some flexibility available by arrangement.
If you're an L&D professional who wants more responsibility, stronger relationships with the business, and the opportunity to make a genuine difference, we'd love to hear from you. Apply now or contact us in confidence to discuss further.
Learning & Development Advisor in Edinburgh employer: Denholm Associates
Contact Detail:
Denholm Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Advisor in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at the company you're eyeing. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, offer to run a mini-workshop or training session for the team you're applying to join. This not only showcases your expertise but also gives them a taste of what it’s like to work with you.
✨Tip Number 3
Be ready to chat about your past experiences. Prepare some solid examples of how you've made an impact in previous roles. Use the STAR method (Situation, Task, Action, Result) to keep your answers clear and compelling.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Learning & Development Advisor in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in L&D. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for learning and development shine through! We love candidates who are genuinely excited about shaping how people learn and grow, so share your motivation and what drives you in this field.
Be Specific About Your Experience: When detailing your past roles, focus on specific examples of training programmes you've designed or delivered. We’re looking for concrete evidence of your impact, so numbers and outcomes can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Denholm Associates
✨Know Your Stuff
Make sure you understand the key responsibilities of the Learning & Development Advisor role. Familiarise yourself with training needs analysis, designing learning programmes, and measuring training effectiveness. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your skills in facilitation, coaching, and stakeholder engagement. Think about times when you’ve successfully influenced managers or adapted training based on feedback. Real-life stories will make your answers more impactful.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their current L&D initiatives, how they measure training effectiveness, or what challenges they face in developing their teams. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The role requires strong relationships and a coaching mindset, so being authentic will help you connect with the interviewers. Show them your passion for learning and development!
