At a Glance
- Tasks: Manage repair claims and coordinate with contractors to ensure excellent service.
- Company: Join a growing team in the insurance claims sector.
- Benefits: Competitive salary, hybrid working, 20 days holiday, and ongoing training.
- Other info: Dynamic role with flexible hours and career development opportunities.
- Why this job: Be part of a supportive team and make a real difference in property repairs.
- Qualifications: Experience in claims or property repairs, strong communication skills, and IT proficiency.
An exciting opportunity to join a growing team delivering managed property repairs on behalf of leading UK insurers and loss adjusters. This fast-paced role is ideal for someone with experience in claims, property repairs or customer operations who thrives on organisation, communication and delivering excellent service.
Key Responsibilities
- Manage incoming repair claims from first notification through to completion
- Coordinate repairs via a trusted trades / contractor network
- Act as the main point of contact for customers, clients, surveyors and adjusters
- Monitor work-in-progress and ensure all SLAs and KPIs are met
- Arrange emergency repairs and track progress to resolution
- Obtain estimates, reports and supporting documentation
- Handle customer queries and complaints professionally
- Complete claim closure checks and prepare files for invoicing
What We’re Looking For
- Experience in insurance claims, property repairs or similar environment (social housing repairs/maintenance, contractor, facilities etc.)
- Strong customer service and communication skills
- Ability to manage multiple tasks in a fast-paced setting
- Highly organised with strong attention to detail
- Confident using Microsoft Office and internal systems/job management systems (good IT skills)
- Positive, proactive and solution-focused approach
What’s on offer
- Competitive salary up to £30,000 (weekly pay)
- Hybrid working (office-based with flexibility) hours; 8-4, 9-5 or 10-6
- 20 days holiday plus bank holidays
- Ongoing training and career development opportunities
- Supportive, values-driven team environment
Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. If you think you have the relevant experience for this Repairs Coordinator / Claims Manager role, please apply and provide a CV.
Repairs Manager employer: Denham Recruitment Ltd
Join a forward-thinking company that values its employees and fosters a supportive work culture, perfect for an Insurance Surveyor looking to thrive in Hereford, Worcester, Gloucester, or Cheltenham. With competitive salaries, a generous car allowance, and comprehensive training programmes, we prioritise your professional growth while ensuring a healthy work-life balance. Experience the unique advantage of working from home, allowing you to manage your time effectively and focus on delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Denham Recruitment Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Denham Recruitment Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Denham Recruitment Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Denham Recruitment Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Denham Recruitment Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Denham Recruitment Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Denham Recruitment Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Denham Recruitment Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
