Repairs Coordinator / Claims Handler
Salary: £27,000 £30,000 + benefits (and weekly pay!)
Contract: Permanent Full-time
Working Hours: Monday Friday (8am 4pm, 9am 5pm or 10am 6pm)
Location: Office-based (Hebburn) or hybrid
Ideally based: Hebburn / Washington / South Shields / Bolden Colliery
Overview
An exciting opportunity to join a growing team helping coordinate residential property repairs. This role is ideal for someone with experience in claims, property repairs or has worked in a works/engineering coordination environment. You will oversee a caseload of projects from start to finish.
Key Responsibilities
- Manage incoming repair projects from first notification through to completion of works
- Coordinate repairs using a trusted trades / contractor network
- Act as the main point of contact for customers, clients, surveyors and insurance companies
- Monitor work-in-progress and ensure all SLAs and KPIs are met
- Arrange emergency repairs as required
- Obtain estimates, reports and supporting documentation
What We re Looking For
- Experience in insurance claims, property repairs or similar environment (social housing repairs/maintenance, contractor, facilities etc.)
- Strong customer service and communication skills
- Ability to manage multiple tasks in a fast moving environment
- Highly organised with strong attention to detail
- Confident using Microsoft Office and internal systems/job management systems
What s on offer
- Free parking on-site accessible by public transport
- Competitive salary up to £30,000 (weekly pay)
- Hybrid working (office-based with flexibility) hours; 8-4, 9-5 or 10-6
- 20 days holiday plus bank holidays
- Ongoing training and career development opportunities
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Repairs Coordinator in North East employer: Denham Recruitment Ltd
Join a forward-thinking company that values its employees and fosters a supportive work culture, perfect for an Insurance Surveyor looking to thrive in Hereford, Worcester, Gloucester, or Cheltenham. With competitive salaries, a generous car allowance, and comprehensive training programmes, we prioritise your professional growth while ensuring a healthy work-life balance. Experience the unique advantage of working from home, allowing you to manage your time effectively and focus on delivering exceptional service to our clients.
