At a Glance
- Tasks: Manage key client accounts and build strong relationships to drive satisfaction and growth.
- Company: Join a forward-thinking business with ambitious plans for the future.
- Benefits: Competitive salary, car allowance, and hybrid working options.
- Other info: Clear opportunities for career development and progression.
- Why this job: Make a real impact in a growing organisation while developing your career.
- Qualifications: Experience in account management and strong relationship-building skills required.
Location: Newcastle-Upon-Tyne / Sunderland area
Salary: £45,000 – £50,000 + car allowance
Contract: Permanent, Full-time
Working Pattern: Hybrid (2–3 days office-based)
Industry: Insurance, property services, home emergency, facilities or utilities sectors
About the Role
We are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery.
You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams to drive client satisfaction, retention, and revenue growth.
Key Responsibilities
- Manage and grow a portfolio of key client accounts
- Build strong, long-term relationships with stakeholders
- Deliver against revenue and growth targets
- Conduct regular client reviews and performance meetings
- Ensure service delivery meets agreed SLAs and KPIs
- Identify cross-selling and new business opportunities
- Produce client reports, insights, and presentations
- Support tenders, proposals, and business development activity
- Collaborate with operational teams to enhance customer experience
About You
- Proven experience in account management/business development
- Strong stakeholder management and relationship-building skills
- Commercially focused with a track record of delivering revenue growth
- Excellent communication, negotiation, and presentation skills
- Experience within insurance, property services, home emergency, facilities or utilities sectors (desirable)
What’s on Offer
- Competitive salary and car allowance
- Hybrid working
- Opportunity to join a growing, innovative business
- Clear scope for career development and progression
If you’re a proactive and relationship-driven professional looking to make an impact in a growing organisation, we’d love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector.
If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV.
Client Account Manager in Hebburn employer: Denham Recruitment Ltd
Join a forward-thinking company that values its employees and fosters a supportive work culture, perfect for an Insurance Surveyor looking to thrive in Hereford, Worcester, Gloucester, or Cheltenham. With competitive salaries, a generous car allowance, and comprehensive training programmes, we prioritise your professional growth while ensuring a healthy work-life balance. Experience the unique advantage of working from home, allowing you to manage your time effectively and focus on delivering exceptional service to our clients.
