At a Glance
- Tasks: Manage key client accounts and build strong relationships to drive satisfaction and growth.
- Company: Join a forward-thinking business with ambitious plans for the future.
- Benefits: Competitive salary, car allowance, and hybrid working options.
- Other info: Clear opportunities for career development and progression.
- Why this job: Make a real impact in a growing organisation while developing your career.
- Qualifications: Experience in account management and strong relationship-building skills required.
Location: Newcastle-Upon-Tyne / Sunderland area
Salary: £45,000 – £50,000 + car allowance
Contract: Permanent, Full-time
Working Pattern: Hybrid (2–3 days office-based)
Industry: Insurance, property services, home emergency, facilities or utilities sectors
About the Role
We are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery.
You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams to drive client satisfaction, retention, and revenue growth.
Key Responsibilities
- Manage and grow a portfolio of key client accounts
- Build strong, long-term relationships with stakeholders
- Deliver against revenue and growth targets
- Conduct regular client reviews and performance meetings
- Ensure service delivery meets agreed SLAs and KPIs
- Identify cross-selling and new business opportunities
- Produce client reports, insights, and presentations
- Support tenders, proposals, and business development activity
- Collaborate with operational teams to enhance customer experience
About You
- Proven experience in account management/business development
- Strong stakeholder management and relationship-building skills
- Commercially focused with a track record of delivering revenue growth
- Excellent communication, negotiation, and presentation skills
- Experience within insurance, property services, home emergency, facilities or utilities sectors (desirable)
What’s on Offer
- Competitive salary and car allowance
- Hybrid working
- Opportunity to join a growing, innovative business
- Clear scope for career development and progression
If you’re a proactive and relationship-driven professional looking to make an impact in a growing organisation, we’d love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector.
If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV.
Client Account Manager in Hebburn employer: Denham Recruitment Ltd
Join a forward-thinking company that values its employees and fosters a supportive work culture, perfect for an Insurance Surveyor looking to thrive in Hereford, Worcester, Gloucester, or Cheltenham. With competitive salaries, a generous car allowance, and comprehensive training programmes, we prioritise your professional growth while ensuring a healthy work-life balance. Experience the unique advantage of working from home, allowing you to manage your time effectively and focus on delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Hebburn
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Denham Recruitment Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Denham Recruitment Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Account Manager in Hebburn
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Denham Recruitment Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Denham Recruitment Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Denham Recruitment Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Denham Recruitment Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Denham Recruitment Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Denham Recruitment Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
